Member of the Government Technology and Services Coalition and partner of the mentor, Accenture Federal Services (AFS), a subsidiary of Accenture, has won a five-year contract from the US Army Intelligence and Security Command (INSCOM) to deploy ServiceNow™ and modernize its Enterprise Service Management (ESM) capabilities.
The cloud based ServiceNow™ platform helps businesses automate their IT workflows, connecting people, functions and systems. The deployment of the platform will improve customer support and maximize efficiencies for INSCOM by integrating service management functions across all security domains.
“As a former US Army senior intelligence officer, I understand that digital transformation plays a critical role in supporting the Army’s complex, multi-disciplinary operations around the world,” said Mary Legere, AFS Managing Director and Strategy and Engagement Lead, National Security Portfolio. “Accenture Federal Services has deep expertise in ServiceNow™ integrations and we look forward to supporting INSCOM in this deployment.”
AFS will deploy ServiceNow™ as part of the INSCOM Digital Transformation Support Services (IDTS2) contract awarded in partnership with Carahsoft under their Department of Defense Enterprise Software Initiative (ESI) blanket purchase agreement for Solutions and Service Service.
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