ARLINGTON, Va.–(BUSINESS WIRE)–Accenture Federal Services (AFS), a subsidiary of Accenture (NYSE: ACN), has won a five-year contract from the US Army Intelligence and Security Command (INSCOM) to deploy ServiceNow™ and modernize its Enterprise Service Management (ESM) capabilities. The cloud based ServiceNow™ platform helps businesses automate their IT workflows, connecting people, functions and systems. The deployment of the platform will improve customer support and maximize efficiencies for INSCOM by integrating service management functions across all security domains.
“As a former US Army senior intelligence officer, I understand that digital transformation plays a mission-critical role in supporting the Army’s complex, multi-disciplinary operations around the world,” said Mary Legere, AFS Managing Director and Strategy and Engagement Lead, National Security Portfolio. “Accenture Federal Services has deep expertise in ServiceNow™ integrations and we look forward to supporting INSCOM in this deployment.”
AFS will deploy ServiceNow™ as part of the INSCOM Digital Transformation Support Services (IDTS2) contract issued in partnership with Carahsoft under their Department of Defense Enterprise Software Initiative (ESI) blanket purchase agreement for Solutions and Service Service.
“Accenture Federal Services is excited to support INSCOM’s continued drive to digital,” said Erik Raynes, AFS Managing Director and Services Intel Client Account Lead, National Security Portfolio. “This award reflects our leading capabilities and trusted partnership with ServiceNow™. We look forward to playing an important role in improving the quality and speed of support INSCOM provides to its workforce and supported commands around the world.”
About Accenture Federal Services
Accenture Federal Services, a wholly owned subsidiary of Accenture LLP, is a US company headquartered in Arlington, Virginia. Accenture’s federal business serves every cabinet-level department and 30 of the largest federal organizations. Accenture Federal Services transforms bold ideas into successful results for clients in defense, national security, public safety, civilian health and military organizations. Visit us at accenturefederal.com.
About Accenture
Accenture is a global professional services company with leading digital, cloud and security capabilities. Combining unmatched experience and specialized skills in more than 40 industries, we offer Strategy and Consulting, Technology and Operations and Accenture Song services — all powered by the largest network of Advanced Technology and Intelligent Operations centers in the world. Our 710,000 people deliver the promise of technology and human intelligence every day, serving clients in more than 120 countries. We embrace the power of innovation to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at accenture.com.