Progress in the Challenge of Consumer Products and Delivery Experience has set high expectations for corporate IT. Today’s employees hope that the service desk will provide real-time delivery on requests to know everything about everything connected to the corporate network. Employees are often frustrated by opaque handoffs, unspoken delays and a lack of consistency. The default solution for IT is to get more people to work, which is usually exaggerated rather than minimized. Simply put, IT is more industrious and self-sufficient. A typical example of this problem is requesting and distributing software to employees. The online shopping experience that employees use sets the expectation of immediate product delivery upon request. But most IT companies lack automation and integration to meet these expectations; Instead they rely on manual steps to fulfill the employee’s request. Solution’s partners solve this problem with a functional integration between Servisno and Alteris. This integration allows the import of Altiris configuration item data into the service, as well as the automation of Altiris functions called from the service. Integration is compatible with Alteris 7 to 7.5. Import Altiris Computer Configuration Item (CI) with related drives, network adapters and installed software. Import Services uses import sets and runs on a schedule. CIs are imported into non-service CMDB in the following classes: computers, disks, network adapters and software. Automation occurs by performing an Ultras task from a form link or at the request of the service catalog. Examples of automation include triggering computer reboots from an event or installing software automatically at the request of a service catalog. It uses a web service call and serviceno workflow to call Altairis. Service orchestration is not required. Features of ActionBall Integration: Altiris service also কম্পিউটার Import computer data from Alliaris – 7.5 Computer data from Altairis with related installed software, physical and virtual disks, and network adapters. From a link in an incident record to a computer record to auto from a service catalog to a request for software with automated tasks from Altiris Provide more information at www.itsdelivers.com