Pryon is an industry -leading AI platform that bridges the gap between enterprise content and the people who need it — to boost organizational productivity and enhance the customer and employee experience.
Companies have invested heavily in developing content and documentation on everything from employee HR policies and benefits to technical details and product guidance — essential information for operating IT and HR help desks. and customer contact centers. Until now, that content only lived in static form, locked inside a siled content repository and applications like SharePoint, Zendesk, and ServiceNow, requiring workers to spend thousands of hours each year on finding the accurate information they need to serve employees and customers.
This is a problem that has plagued businesses for decades. Chatbots and intelligent virtual assistants (IVAs) can help — but they have limited capacity for answers and require hours of technical expertise and manual programming.
Pryon transforms all of this by connecting directly to these critical content sources and making them interactive voice and text -based experiences that deliver exact answers more accurately than anything in the search market. of business today. And, we can connect directly with chatbots and IVAs to help them answer more questions, with 90% accuracy.
Pryon’s no-code approach is a low-risk, high-value way to quickly improve productivity and drive business impact. Our mission is to democratize access to knowledge by bringing this functionality to every worker’s desktop. We can’t wait to show you how: Visit us at pryon.com/transform to request a demo.
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