Kyiv, Ukraine–(Newsfile Corp. – August 29, 2022) – In August 2022, Alpha Serve presented its first product for Zendesk Support. The newly released Power BI Connector for Zendesk will make it easier for companies to analyze and visualize their data in Microsoft Power BI by offering the ability to easily export Zendesk data related to Tickets, Events Ticket, Agent & User Metrics, Satisfaction Ratings, Comments, and Organizations in Power BI.
Power BI Connector for Zendesk by Alpha Serve
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As an award-winning customer service software, Zendesk is a valuable data source for businesses handling customer interactions. Integrating a platform like Zendesk with a robust BI solution like Microsoft Power BI can help companies improve the entire customer experience based on the intelligent insights generated from the in-depth analysis that Power BI offers.
Alpha Serve’s Power BI Connector for Zendesk will make it easy for businesses to take Zendesk data and export it to Power BI for complex analytics and visualization. It offers a user-friendly setup process that allows anyone to seamlessly create a URL connection and start creating Zendesk reports in minutes. Key features of the application include the ability to export any tables and fields (including custom fields), advanced filtering options, and permission settings and access management.
The Power BI Connector for Zendesk is helpful for data analysts and business intelligence professionals who want to visualize their Zendesk data for deep insights and analytics.
About Alpha Serve
Alpha Serve is a software development company focused on building enterprise-grade integration and BI connectors. One of the company’s main goals is to transform technological expertise into viable solutions that are high quality, easily scalable, and highly data secure.
The latest addition of the Power BI Connector for Zendesk further establishes the company’s place as a provider of business-critical tools that improve the effectiveness of business operations and customer satisfaction.
So far this year, the company has released three major products, including the Oracle Analytics Connector for Jira, the Power BI Connector for ServiceNow, and now the Power BI Connector for Zendesk which is now available in the Zendesk Marketplace with 7-day trial.
Please contact:
Alpha Serve
Anna Odrynska
+38 098 03 77 286
[email protected]
Ukraine, Kiev
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