Artificial intelligence automates IT: ImpresaCity.it

The strategic partnership established by IBM and ServiceNow expanded Help companies reduce operational risks and reduce costs Apply AI to automate IT operations.

New joint solutions available later this year will incorporate IBM’s AI-driven hybrid cloud software And professional services with smart workflows and ServiceNow IT services and operations management products.

Note: This solution is designed for Help customers use data to gain deeper, AI-driven insights, To create a benchmark of a typical IT environment and take actions to help Prevent and solve IT problems on a large scale. The note goes on to say that IBM and ServiceNow can help companies gain valuable time and IT resources from maintenance activities to focus on the transformation projects needed to support their business’ digital needs.

Just to give an example, Using the joint solution of IBM and ServiceNow, banks will be able to fully understand the incident, from start to finish.Thank you for your suggestions and thorough diagnosis Watson AIOps, Service representatives will be able to quickly understand events without leaving the ServiceNow ITSM platform. Watson AIOps can detect anomalies and provide automatic recommendations based on the analysis of event history. Using ServiceNow’s event management tool, you can record operations and information for review and use of future information. Watson AIOps can then open the ticket, which can only be discovered with the help of AI algorithms, which helps to make the data more useful and reuse AI over time.

“Artificial intelligence is one of the biggest forces driving changes in the IT industry, and every business has quickly become an AI company“, pointed out IBM CEO Arvind Krishna. “By cooperating with ServiceNow and Now Platform, customers will be able to use artificial intelligence to quickly reduce unexpected costs of IT incidents. Together, Watson AIOps and ServiceNow Now platforms are a powerful new way to transform IT operations using automation“.

“For every CEO, digital transformation has changed from opportunity to inevitable“He commented ServiceNow CEO Bill McDermott. “ServiceNow leads the revolution in workflow, and the cooperation with IBM combines the intelligent automation functions of the Now Platform with the powerful functions of Watson AIOps. Our goal is to lead a generation of leap forward to increase productivity, innovation and growth. ServiceNow and IBM help customers meet the digital business needs of the 21st century“.

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