Avantra announces integration with ServiceNow service graph connector program to make detailed SAP data accessible

Avantra is SAP’s leading AIOps and automation platform. By integrating Avantra with Service Graph, it joins the ServiceNow Service Graph Connector Program. This will help customers quickly, easily and reliably load third-party data into the system to achieve data quality, timeliness and scalability.

Connectors validated through ServiceNow’s Service Graph Connector Program integrate the expertise of the ServiceNow partner ecosystem into Service Graph. Avantra’s service graph connector enables customers to:

• Use detailed SAP configuration information to automatically enrich ServiceNow’s service map and CMDB to improve root cause analysis, change management, and security, thereby increasing system availability;
• Access detailed SAP inventory data and application dependency visualization directly from ServiceNow, without the need for high-level SAP expertise

“We have listened carefully to the needs of our customers and are very pleased to be able to bring this out-of-the-box solution to the market so that our customers can get the most business value from their investments in Avantra and ServiceNow. This will enable SAP The operations team becomes a more integral part of the IT operations team,” said John Appleby, CEO of Avantra.

ServiceNow Service Graph is a next-generation digital product and service record system that enables the ServiceNow Configuration Management Database (CMDB) to grow beyond the scope of inventory and asset management.

By using ServiceNow Service Graph, IT organizations can obtain a broad and in-depth data foundation to manage the entire life cycle of digital products and services. Service Graph is the foundation of all ServiceNow products, allowing customers to link technology, people, and processes together to form a service-oriented view.

This interconnected approach enables customers to use their existing CMDB investments to rationalize investment portfolios, automate development and cloud operations, manage risks, and understand the return on investment to drive high-value business results.

For more information on this news, please visit www.avantra.com.