AWS, ServiceNow Execs Cite Education, Work Flexibility as Keys to Grow Federal IT Talent Pipeline

Government business leaders at Amazon Web Services and ServiceNow, said education programs and flexible work arrangements are among the ways for agencies to develop and retain information technology professionals, FedTech Magazine reported Monday.

Max Peterson, vice president of the global public sector unit at AWS and a recipient of the 2022 Wash100 Award, emphasized the importance for IT workers to keep up with trends in the technology landscape.

The report noted that AWS offers a four-day course to government officials involved in digital transformation projects.

Jonathan Alboum, chief digital strategist of ServiceNow’s federal arm, said agencies predict the retirement of multiple in-office functions as the workplace shifts to remote and hybrid models.

“Federal employees want to be able to do their jobs where and when they need to,” Alboum added.



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