“Product quality, security, and customer support are the first priority things for Alpha Serve, and the Cloud Fortified badge awarded to two more of our Atlassian apps proves that we are meeting our core commitments. , ”said Anna Odrynska, Alpha Serve’s Chief Strategy Officer.
Azure Communication Services for Jira is an add-on that makes it easy for teams to conduct online meetings without leaving their main project management platform. The tool makes it possible to run video and voice meetings directly from Jira or Jira Service Management, as well as start screen sharing sessions to facilitate understanding of the items under consideration. The app integrates the most useful functions of Azure Communication Services including meeting scheduling, email notifications, and easy link sharing options.
Meetings for Jira with the Amazon Chime app have very similar functionality to Azure Communication Services for Jira, but it is based on a different communication platform – Amazon Chime. It also makes it easier for teams to communicate directly from a Jira Service Desk ticket or issue with Jira Software and allows the use of both voice and video meetings, as well as screen-sharing sessions. Scheduling and notification options are also available.
Both services can be invaluable for companies whose employees work remotely or customer support teams as they facilitate communication by eliminating platform switching, making it easier to see things being considered. consideration, and invites members to join with just a short link. They can also be used for quick problem solving to enhance the customer service experience.
Alpha Serve is an international software company founded in the city of Mykolaiv in Ukraine in 2003. It focuses on enterprise-level product integration solutions and connectors for large platforms such as Jira, Confluence , ServiceNow and Shopify.