In the midst of the ongoing COVID-19 pandemic, San Diego State University continues to invest in support services for students, faculty and staff, and remains committed to addressing physical, mental and emotional concerns of its community.
Last year, the university expanded counseling and psychological services, and health care resources. This fall, students, faculty and staff will be able to download “SDSU Safe,” a new, free phone-based app designed to address and promote personal safety on and off campus.
Here is some important information and resources for students, faculty and staff who need support:
HEALTH
Face Coverings Required
All faculty, staff and students are required to wear face coverings in instructional settings regardless of immunization status. These include classrooms, teaching laboratories, spaces actively used in a teaching capacity, and the University Library. This policy will be in effect until Thursday, Sept. 15. Our university will continue to monitor COVID-19 and communicate updates to the campus community as we approach that date.
Teaching staff, teaching assistants and interpreters who are fully up-to-date on their immunizations may remove their face coverings when teaching as long as students are wearing a mask in the classroom.
Face coverings will continue to be required for all individuals in restricted environments with licensing or other requirements, such as the Children’s Center and Student Health Services.
Face Coverings are Recommended
Face coverings are recommended indoors when gathering for events, meetings and other functions with others, to include non-educational settings, such as offices. Whenever possible, alternative meeting methods are encouraged, including the use of outdoor spaces and virtual meetings.
Individuals can still voluntarily mask either when in non-essential indoor settings or outdoors if they wish to do so.
Proceed with Other Precautions
As a reminder, do not come to campus for classes, work, or events if you are experiencing COVID-19-like symptoms and/or test positive. Individuals experiencing symptoms should wear a face covering if they are on campus to seek testing or when they leave campus to go home if they develop symptoms while on campus.
Each of us has a personal responsibility to help prevent the spread of any illness, including COVID-19, and each member of our campus community is encouraged to practice good hygiene and sanitation.
Vaccinations
The California State University (CSU) immunization requirement for COVID-19 remains in effect for fall 2022. All students, faculty and staff are required to have the immunization and booster for COVID-19 when eligible. -must be on file to access campus facilities and programs.
As always, the university continues to monitor COVID-19 and will update this guide and the campus community as needed.
Monkeypox
Monkeypox is rarely fatal and does not spread as easily or as quickly as other viruses, such as those that cause COVID-19. As of the start of Fall 2022, the current risk of contracting monkeypox remains low for the general public, however, the US Centers for Disease Control and Prevention indicates that the monkeypox virus spreads rapidly so it warrants general prevention. In an effort to be proactive, SDSU provides information and guidance related to monkeypox to help ensure that students, faculty and staff are well informed about prevention and symptoms.
STUDENT SUPPORT
The Student Success help desk serves as the “first stop” for students and visitors who are unsure where to go for help and may need referrals to other campus offices. Students can email
[email protected] if they have questions or for assistance. Virtual support will be provided during the fall 2021 semester, from 9 am to 4:30 pm, Monday through Friday, and virtual help desk information will be posted online.
Additional resources include:
Academic support
Education Opportunity Program (EOP) undergraduate students can receive academic counseling and tutoring, access to an exclusive computer lab and study lounge, and additional services aimed at helping them achieve academic success and stay on track toward graduation The Office for Graduate Life and Diversity offers personal, professional, financial, and social resources to enrich the graduate experience and promote success in graduate training.
International students attending SDSU on a student visa who have questions or concerns are encouraged to contact the International Student Center using any of their online services, or by calling 619-594-1982 . There, students will receive additional support and guidance. Also, the International Affairs Complex offers international student advising, assistance with forms and document requests and optional practical training (OPT) applications, and publishes a weekly newsletter, “In the Know.”
Community resources
Counseling
Counseling & Psychological Services is an important resource for students in need of individual counseling, couples counseling, group therapy, workshops and special programs. The ASPIRE program helps students deal with alcohol and drug abuse. Additional services offered include biofeedback, the Bounce Back retention program for students on academic probation, a Center for Well-Being, and a Successful Community Living program.
Financial assistance and basic necessities
The Economic Crisis Response Team (ECRT) can help any SDSU student connect with resources, on and off campus, to help with an immediate food, housing, or financial crisis. Students can request assistance on the ECRT website or by emailing
[email protected].
SAFETY
Safe at SDSU
SDSU Safe is the official safety app of San Diego State University. This is the only app that integrates with SDSU’s safety and security systems. Campus security has worked to develop a unique app that provides students, faculty and staff with added safety on the SDSU campus. The app will send you important safety alerts and provide instant access to campus safety resources.
Emergency phone locations
The SDSU Police Department maintains approximately 100 “blue-light” emergency/duress phones across campus. Phones provide immediate access to Police Department Dispatch (no need to dial 9-1-1).
LGBT student safety
Safe Zones work to ensure a campus environment that is welcoming, supportive, and safe for all lesbian, gay, bisexual, transgender, questioning, queer, intersex and ally (LGBTQ2IA) students and all members of the campus community.
Automatic External Defibrillator (AED) System
San Diego State University has partnered with the San Diego Project Heart Beat and is providing more than 50 AEDs on campus. An Automatic External Defibrillator (AED) is a portable defibrillator that can be used in the event of a sudden cardiac arrest. AEDs are available at 43 locations around campus as well as in every SDSU Police vehicle. For a mobile view of every AED at SDSU download the Pulse Point AED app to your iPhone or Android.
FACULTY AND STAFF SUPPORT
Career support
Faculty members may contact the Office of Faculty Advancement by emailing
[email protected] or calling 619-594-6111. The Office of Faculty Advancement supports the academic personnel processes of tenured faculty including academic recruitment, evaluation, J-1 and H-1B Visa Immigration, leaves of absence and retirement/resignation. Complete information is available on the Faculty Advancement website.
Staff may contact the Center for Human Resources at 619-594-6404.
SDSU Research Foundation employees can email [email protected] with support needs.
Personal concerns and workplace issues
The Employee Assistance Program offers SDSU faculty and staff confidential support for a variety of concerns, including emotional, relationship, health, legal and workplace issues. Information, resources and tools are available by calling 1-800-367-7474 or visiting the EAP website.
Instruction and technology support
For teaching-related teacher support, the Center for Teaching and Learning offers many resources and related materials, including opportunities for both one-on-one consultation and classroom observation . Faculty can contact CTL by emailing
[email protected], and to request support, request a consultation online.
Also, the Instructional Technology Services (ITS) support team is on hand to assist with a variety of academic technology needs, including designing and delivering instruction through Canvas, utilizing the technology available within SDSU Connected Classrooms , and all related software and services. . This support is available to faculty within the Faculty Instructional Technology (FIT) Center in Adams Humanities 1109 and virtually via Zoom, as outlined on the ITS support webpage.
The User Services (ITUS) support team is ready to help with various applications, including SDSUid, Email, Google Workspace, O365, Networking, Duo, ServiceNow, and WiFi (eduroam). Support is available by phone at 619-594-5261, Zoom in on the Virtual FIT Center, or ServiceNow. ITUS also provides desktop support in several areas on campus. To confirm your area’s desktop support and other help with the college and IT division, visit https://it.sdsu.edu/help.
