In the face of significant economic, political and social volatility, leaders must adapt their operations to drive future market advantages. Join SSON and JTI to learn more about how GBS organizations are leveraging scale, capabilities and technology to deliver innovation and enterprise value.
For a long time, GBS organizations were not seen as particularly agile or strategic. COVID is a catalyst for GBS to meet the moment/show value in the midst of a very dynamic external environment. This volatility continues, as we think about the various external forces at play.
In this webinar, attendees will learn about the people, process and technology strategies put in place by leading GBS organizations. In particular, we will discuss:
- External forces affecting GBS organizations today
- How a leading GBS organization is meeting the moment and delivering value in the face of uncertainty
- Specific GBS use cases/success stories
- Latest SSON Research & Analytics data revealing GBS trends, challenges and opportunities