Citrix and ServiceNow worked closely to implement this solution. The Citrix ITSM connector significantly reduces the time it takes for ServiceNow ITSM users to provide employees with desktops and applications.
ServiceNow certification is only granted to apps available in the store, indicating that the ITSM connector has successfully passed security, compatibility, performance, integration, and information sharing tests. The certification also ensures that best practices are applied in the design and implementation of the Citrix IT Service Management Connector for ServiceNow.
By automating common Citrix workflows, ServiceNow ITSM allows customers to onboard and leave new employees faster, deliver virtual desktops and applications faster, and automatically handle common help desk requests. This not only saves time, but also improves the efficiency of the IT department and employees. Integration with ServiceNow enables customers, service providers, and employees to perform common tasks more effectively, increase productivity, and enable IT to focus on more strategic projects.
“We have announced during Citrix Synergy that we want to develop integration with ServiceNow to further improve the user experience and productivity of our customers. Our customers have told us that in their expanding digital work environment, they need to integrate with ServiceNow To save time through automation. This integration saves IT and employees a lot of time and allows them to access Citrix services faster by automating common workflows,” said Calvin Hsu, Citrix’s vice president of product marketing.
“By automating the workflow between Citrix and ServiceNow, customers can purchase IT services faster, increase IT productivity, and provide employees with a better work experience,” said Avanish Sahai, Vice President of ServiceNow Global ISV and Technology Alliance.
By Citrix
Citrix (NASDAQ: CTXS) is committed to creating a world where people, organizations and things are securely connected and available, making extraordinary possible. Citrix helps customers reshape the future of work by providing the most comprehensive secure digital workplace, connecting all the applications, data, and services people need to improve work efficiency, and enabling IT to easily build and manage complex cloud environments. More than 400,000 organizations use Citrix solutions, including 99% of the Fortune 100 and 98% of the Fortune 500. For more information, please visit http://www.citrix.nl or follow Citrix Benelux on Twitter @citrixbenelux.
Citrix Persdesk
Walker Dean
+31 (0)23 555 34 24
[email protected]
www.citrix.nl
Citrix
Alexander Lecock
+33 (0)149 003 307
[email protected]
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