Cornerstone OnDemand, a global personnel development company, announced last week that it has integrated with ServiceNow, a digital workflow technology provider, so that users can immediately access CSOD learning tools through ServiceNow. The integration will remove the barriers to switching between platforms when learning during work, and will also allow employees or their managers to track the progress of training from any platform. In essence, this makes it easier and easier for users of both platforms to access training on demand.
“Integrated with ServiceNow, we can now provide our customers and their employees with a more streamlined experience between the two platforms,” said Heidi Spirgi, Chief Strategy and Marketing Officer at Cornerstone. “Employees can now initiate training directly from the ServiceNow Employee Service Center. This is a key step in realizing our learning in the workplace through the work and productivity tools that bring learning directly to employees.”
Gretchen Alarcon, vice president and general manager of ServiceNow human resources service delivery, said that as continuous learning and development become the top priority of human resources, the need for technologies that simplify the service access process is crucial. She said: “Our integration with Cornerstone creates a unified digital experience, so employees can easily access the training they need directly in the tools they already use, thereby increasing productivity and satisfaction.”
Learning and development service providers have been emphasizing the use of technology to promote a culture of continuous learning for many years, and this shift (like many other digital initiatives) has accelerated this year due to COVID-19.
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