US IT provider ServiceNow achieved a turnover of US$1.9 billion in fiscal year 2017. This is an increase of 39% over the previous year. At that time, sales were still $1.39 billion. In the end, the company was still at a loss. It lost $149 million. This is also an improvement compared to the 2016 loss of 451.8 million U.S. dollars. This is reflected in the company’s annual data.
ServiceNow provides IT solutions to improve the company’s IT, HR, security and CMS. It has been at a loss in recent years. However, there is an upward trend; from a loss of US$451.8 million in 2016 to a loss of US$149 million in 2017.
Judging from the data in the fourth quarter of 2017, ServiceNow’s subscription revenue was US$497 million. This is an increase of 44% over the previous year ($344 million). This means a loss of 27 million U.S. dollars, compared with 32 million U.S. dollars in the last quarter of 2016.
New ceo
ServiceNow was founded in 2004 by Fred Luddy. Since 2011, the company has been led by the Dutchman Frank Slootman. On April 1, 2017, he handed the baton to former Ebay director John Donahoe.
During Knowledge 17 of the company’s annual customer meeting held in Orlando, USA in May 2017, the new director served 49 days in the company. In his first hundred days, he wanted to talk to a hundred clients. During the event, he announced that this goal has been achieved. He learned three lessons from it.
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