DigiCert Certcentral can only be used as a turnkey full Tls lifecycle management solution in Servicenow to increase productivity and simplify safe operations
DigiCert, Inc., the world’s leading provider of TLS/SSL, IoT and PKI solutions, announces its cooperation with ServiceNow, a leading digital workflow company dedicated to better humane work, through internal comprehensive DigiCert CertCentral applications The program simplifies certificate management ServiceNow.
“This collaboration allows us to achieve the common goal of providing simplified and automated certificate management for IT teams by using ServiceNow to help companies deal with digital transformation.” Sree Subramaniam, Director of ITOM Product Management at ServiceNow.
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“DigiCert is pleased to announce a groundbreaking collaboration with ServiceNow to integrate our industry-leading certificate manager CertCentral into ServiceNow,” Steve DurhamDirector of Product Management at DigiCert. TLS certificate expiration has caused multiple service interruptions. Our integration with ServiceNow certificate inventory and management store applications will help corporate customers use the CertCentral application to automate certificate issuance and other management tasks to reduce downtime, meet industry compliance requirements, and improve operations. “
Digital conversion and the rapidly increasing demand for digital certificate deployment, as well as the ever-shortening certificate life span, have caused IT teams to increase their workload. In addition, the requirements of CA/Browser Forum also stipulate that for key leaks and similar events, the certificate must be replaced within 24 hours. If the information changes or there is a technical blank in the certificate content, the certificate must be replaced within five days. Using spreadsheets and notifications to manage certificates is no longer feasible.
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The huge scale and continuous changes of public TLS certificate policies require automation and intelligent workflow management to avoid the costly impact of expired or non-compliant certificates.A serious interruption caused by an expired or revoked certificate may take several days to resolve, and the loss caused by the interruption exceeds USD 500,000 According to a study by IBM. DigiCert and ServiceNow enable companies to benefit from the best-in-class certificate management digital workflow, while managing all IT operations in one place by managing ServiceNow applications.
In ServiceNow’s CertCentral Manager application, users and administrators can manage the entire certificate life cycle, including:
- Apply, edit and download certificates
- Approve, reject and edit requests and manage users
- Assign roles to ensure proper workflow
- Customize the registration page with other fields
- Customize the email template with additional instructions
The CertCentral Manager application is easy to install and does not require coding, scripting or maintenance. DigiCert provides the only turnkey integration with ServiceNow on the market. In addition, preferences are synchronized between CertCentral and ServiceNow, so no additional settings or configuration are required.
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As global leaders in enterprise IT and security, DigiCert and ServiceNow provide services to 80% of the Fortune 500 companies. They combine industry leadership and market share to provide innovative solutions for customers. Demands from Fortune 500 customers play a key role in this cooperation.
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