DigiCert and ServiceNow collaborate to simplify certificate management

DigiCert

Resh, Utah, September 24, 2020 / PRNewswire /- DigiCert, Inc., the world’s leading provider of TLS/SSL, IoT and PKI solutions, today announced its partnership with ServiceNow, a leading digital workflow company that makes work smoother and people better through the comprehensive DigiCertCertCentral® Work to simplify certificate management in ServiceNow applications.

“This collaboration allows us to achieve our common goal, which is to provide IT teams with simplified and automated certificate management by using ServiceNow to help companies deal with digital transformation.” Sree Subramaniam, ITOM Product Management Director at ServiceNow.

“DigiCert is pleased to announce a groundbreaking collaboration with ServiceNow to integrate our industry-leading certificate manager CertCentral into ServiceNow,” Steve DurhamDirector of Product Management at DigiCert. TLS certificate expiration has caused several service interruptions. Our integration with ServiceNow certificate inventory and management store applications will help corporate customers use the CertCentral application to automate certificate issuance and other management tasks to reduce interruptions, meet industry compliance requirements, and improve operations. ”

Digital conversion and the rapidly increasing demand for digital certificate deployment, as well as the ever-shortening certificate life span, have caused IT teams to increase their workload. In addition, the requirements of the CA/Browser Forum also stipulate that for key leaks and similar incidents, the certificate must be replaced within 24 hours. If the information changes or there is a technical blank in the certificate content, the certificate must be replaced within five days. Using spreadsheets and notifications to manage certificates is no longer feasible.

The huge scale and continuous changes of public TLS certificate policies require automation and intelligent workflow management to avoid the high costs of expired or non-compliant certificates.A serious interruption caused by an expired or revoked certificate may take several days to resolve, and the loss caused by the interruption exceeds USD 500,000 According to a study by IBM. DigiCert and ServiceNow enable companies to benefit from the best-in-class certificate management digital workflow, while at the same time managing ServiceNow applications in one place to manage all IT operations.

In ServiceNow’s CertCentral Manager application, users and administrators can manage the entire certificate life cycle, including:

  • Apply, edit and download certificates
  • Approve, reject and edit requests and manage users
  • Assign roles to ensure proper workflow
  • Customize the registration page with other fields
  • Customize the email template with additional instructions

The CertCentral Manager application is easy to install and does not require coding, scripting or maintenance. DigiCert provides the only turnkey integration with ServiceNow on the market. In addition, preferences are synchronized between CertCentral and ServiceNow, so no additional settings or configuration are required.

As global leaders in enterprise IT and security, DigiCert and ServiceNow provide services for 80% of the Fortune 500 companies, have industry leadership and market share, and provide innovative solutions for customers. Demands from Fortune 500 customers play a key role in this cooperation.

For more information, please visit https://www.digicert.com/certificate-management/#ServiceNow.

About DigiCert, Inc.

DigiCert is a leading global provider of scalable TLS/SSL, IoT and PKI solutions for identity and encryption. The most innovative companies, including 89% of Fortune 500 companies and 97 of the 100 top global banks, choose DigiCert for their expertise in web servers and server identity and encryption. Internet of Things equipment. DigiCert support TLS And other digital certificates for PKI deployment of any scale through its certificate life cycle management platform, CertCentral®. The company is known for its enterprise-level certificate management platform, fast and professional customer support, and market-leading security solutions.For the latest news and updates from DigiCert, please visit digicert.comOr follow@digicert.

Source DigiCert, Inc.

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