Based on your experience, which departments responded best and which departments encountered the most difficulties?
Of course, industry and manufacturing face greater difficulties, and the reality of a mature digital strategy finds itself at an advantage.
often The stumbling block in implementing an effective digital process is culture, not technology And need to vigorously train human resources.
In operation, the company is open to solutions cloud Or better yet, who has adopted the cloud as their strategy and is able to adjust in record time, and in some cases effortlessly.
Conversely, organizations that are still reluctant to adopt the cloud face major challenges in getting employees to work from home.
For example, let’s think about equipping thousands of employees with Laptop, VPN, video conferencing and training You must work far away from the office, not where employees are used to working anytime, anywhere and using multiple devices.
Given that remote work will become a common practice, how do you see the operations of post-epidemic companies?
I firmly believe that the long-term results will be very different from before the pandemic.
This is the new reality now, and companies that seek to increase productivity-in some cases more productive than before-hiring a dispersed workforce will continue to provide employees with this flexibility.
Socially and economically, it is difficult to make accurate predictions However, it is possible to see that in the future, metropolises will be vacant, turning to small towns with better quality of life and cost, and companies that can provide remote work will obtain talents in a more competitive way than companies that adopt this model. Traditional offices .
not only, All digital transformation plans will be regarded as the real locomotive of the company’s value creation: Of course, we have seen tangible benefits from the reality that we have already assumed, but also from all companies that consider them to be unnecessary risks to ensure business continuity.
Under the new normal, business continuity has become a top priority.
How important is the digital workflow and how is it implemented?
this Digitization of workflow is a key process Ensure operational continuity because it allows modernization and rethinking of processes that previously had to be performed manually, or the use of technologies that are no longer suitable for the current environment, and the ability to even manage critical issues remotely.
For example, if employees need to change equipment, it will be a key point for the company to be able to manage this operation in the shortest possible time without the relevant personnel gathering together.
A digital workflow that connects employees, IT, purchasing, and possibly human resources will solve the problem And defective equipment can be replaced with just a few clicks, without the need to make expensive calls or fill out paper forms.
Recently, we worked with one of our historical clients to analyze one of the processes that became more important in the financial sector last year: The industry refers to the soft recovery of non-performing loans or loans of non-performing loans.
thanks Platform now And solve Financial service operations Our experts have managed to package a digital workflow that allows you to drastically reduce the processing time for recovery practices and significantly increase the return on outstanding items, but perhaps more importantly, change the frustration of employees who were previously forced to Work on a system that is disconnected from multiple systems. Each other, with true passion for production.
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