DVLA recruits four senior techies to tackle legacy and help create ‘digital workplace’

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The Driver and Vehicle Licensing Agency is recruiting four senior technology positions, whose roles will cover efforts to tackle legacy IT and create a better “digital workplace” across organization.

The agency is advertising vacant posts as: leading infrastructure legacy transformation; digital workplace leader; head of IT operations; and head of IT service management.

The successful candidate for the legacy transformation role will assume overall responsibility “for developing the technical roadmap of the legacy estate from an infrastructure perspective and [will] lead the program of work to upgrade services to ensure they are secure and supportable”. The postholder will work with architects and engineers to create and implement a “Legacy Roadmap” – and update senior management on their progress.

The digital workplace position has a remit to “deploy, manage and develop skills to achieve productivity and service level agreement improvements, maintaining effective relationships with key stakeholders while considering the needs of end users.” Key technologies covered in the digital workplace brief include Microsoft 365, ServiceNow, and various access and identity management tools.


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The head of IT operations will sit at the head of a team of over 50 engineers and will be expected to ensure that DVLA’s technical skills are well aligned with the organisation’s overall IT strategy.

Meanwhile, the agency’s IT service management lead is “ensuring that IT service is delivered, managed, monitored and executed against service level agreements, performance and cost targets and in compliance with standard policy and process”.

All posts are grade 6 civil service roles, based at DVLA headquarters in Swansea, and offer a salary of between £61,940 and £71,535. In each case, applications are open until 11.55pm on 6 November with interviews expected to take place in the week commencing 5 December.
The DVLA said: “We are at the forefront of digital within government, providing new and improved services that are reliable, easy to use and offer value for money for our customers. With over 49 million driver records and over 40 million vehicle records, the opportunity to work at this scale is unmatched across the region. Our services generate billions in revenue and make a difference to the lives of 9 out of 10 UK households.”

Operating as an executive agency of the Department for Transport, the DVLA is responsible for overseeing the registration and licensing of drivers across England, Wales and Scotland, and vehicles across the UK. Its duties also include selling personalized registration plates, and taking enforcement action against vehicle tax evaders.

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