Bill McDermott (Service Today)
Credits: ServiceNow
Global systems integrator DXC Technology has expanded its partnership with ServiceNow, naming the cloud-based workflow automation platform vendor as the preferred workflow partner for its DXC Platform X offering.
DXC Platform X is, in the words of the integrator, a data-driven intelligent automation platform that “enables customers to accelerate their journey to resilient, self-healing IT across their entire IT estate.”
The platform is designed to empower IT teams to identify and resolve issues quickly, and automatically predict and prevent future problems before they occur.
To deliver its Platform X technology services, DXC Technology launched the global DXC ServiceNow Strategic Business Group.
Overall, the new DXC ServiceNow Strategic Business Group will leverage the delivery of ServiceNow consulting, system integration and managed services, supported by the DXC Platform X offering.
The move comes after a long-standing relationship of at least 15 years between ServiceNow and DXC Technology-or rather, the entities that came together to form DXC Technology in 2017, the Hewlett Packard Enterprise (HPE) Enterprise Services business at Computer Sciences Corporation (CSC). ).
Today, DXC Technology is a ServiceNow Global Elite Partner, helping to ensure that customers such as Swiss Federal Railways and AEON achieve the maximum return on their investments in the ServiceNow platform.
“With DXC’s agile methodology, we quickly deployed the latest ServiceNow innovations, using the right approach to effective scheduling,” said AEON Integrated Business Service Co. system architecture and technology division general manager Susumu Taniguchi.
“We will continue to expand the scope of our ServiceNow platform by deploying a self-service portal function with support from DXC.”
For Mike Salvino, president and CEO of DXC Technology, the new vendor restructuring is about modernizing and automating customers ’IT estates to achieve a state of‘ silent operations, ’saving time, money. and let customers focus on what matters most – running their business.
“We manage complex IT estates on DXC Platform X and building on this unique strength in ServiceNow will establish us as a clear market leader in the enterprise service management market,” said Salvino.
ServiceNow CEO Bill McDermott suggested that DXC’s global reach, combined with its deep technology expertise, will help customers take full advantage of digital innovation.
“As the leader of the platform for business workflow automation, we are inspired to work with DXC,” McDermott said. “We expect this signature partnership to continue to expand in the coming years.”
In December last year, it was announced that global systems integrator and consulting firm EY plans to build a US $ 1 billion ServiceNow practice by 2025 as part of a new global alliance.
The partnership is expected to see both the consulting giant and the software vendor attract investors and develop new offers aimed at streamlining complex enterprise operations, particularly around “financial services and tax challenges”
Tags ServiceNowDXC Technology
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