DXC Technology expands global partnership with Dynatrace

DXC Technology, a Fortune 500 global technology services company, has announced an expanded partnership with Dynatrace.

According to the announcement, the Dynatrace Software Intelligence Platform will become the preferred DXC Platform X software for observability and artificial intelligence-powered automated management of a customer’s IT estate.

DXC Platform X is a data-driven, intelligent automation platform that proactively helps detect, prevent, and resolve issues to achieve resilient, self-healing IT. The platform is constantly evolving to bring DXC customers best-in-class solutions that meet their rapidly changing technology needs and help them be future-ready with the capabilities to deliver their desired outcomes. business results.

Dynatrace provides AI-powered observability, enhancing proactive and intelligent automation.

Enhanced partnerships will deliver better operations and improved performance in today’s dynamic and complex hybrid and multicloud environments.

With hundreds of DXC colleagues trained and certified in Dynatrace, the company can provide the necessary expertise and service to deliver exceptional digital experiences for its customers.

“DXC customers rely on us to be a safe pair of hands, running their mission critical systems reliably and quietly,” said Chris Drumgoole, Executive Vice President and Chief Operating Officer, DXC.

“The addition of Dynatrace, with its unified and intelligent view of software products and technologies, helps us strengthen our predictive AIOps capabilities and drive cost optimization. This is a proof point to the continued development of Platform X, to the formation of our ServiceNow Strategic Business Group, announced earlier this year. DXC is committed to continuous innovation, growing DXC’s proprietary capabilities in market leading solutions provider.”

Underscoring the importance of this partnership, Dynatrace recognized DXC as the 2022 Partner of the Year in North America and 2022 Service Provider of the year in APAC and EMEA.

DXC and Dynatrace have agreed to launch a joint strategic go-to-market program globally to bring enhanced, intelligent, cross-service-line solutions to customers around the world to cement the partnership. This will require joint development, co-marketing and co-selling, events, and customer engagement.

“This expanded partnership with DXC reflects an aligned vision for our customers of what is critical to achieving digital transformation at scale,” said Rick McConnell, CEO, Dynatrace.

“The combination of DXC’s deep experience operating and transforming mission-critical hybrid and multicloud systems for thousands of clients worldwide using the Dynatrace platform shortens the time between cloud decisions and successful implementation deploy the cloud. It’s enabled by reducing complexity, delivering accurate answers from the vast amounts of data coming from modern clouds, and freeing up time through continuous, intelligent automation.”

DXC provides Zurich, a provider of commercial property-casualty insurance solutions and services, with advanced monitoring-as-a-service, built around the Dynatrace Software Intelligence Platform, within more than five years.

“The DXC service proactively monitors our critical applications ensuring maximum reliability and stability,” said Paul Ruskusky, Vice President, Head of IT Infrastructure and Operations for Zurich North America.

“This has helped to achieve our goals of simplifying operations, freeing up time for innovation, and delivering improved customer experiences.”

Today’s enterprise customers need agile partners who are constantly evolving to support them on their transformation journey, ensuring maximum performance and business results from their existing and new IT investments.

Enhancing DXC Platform X with the full-stack, intelligent observability of the Dynatrace platform takes our solution to the next level, delivering greater operational efficiency, and accelerated growth to drive more meaningful customer impact.

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