Software intelligence company Dynatrace announced the enhanced two-way automatic integration between the Dynatrace software intelligence platform and the ServiceNow platform.
Through precise topology and service mapping for dynamic multi-cloud environments, joint customers can improve efficiency through intelligent automation, and reduce the risk of interruption through predictive problem identification and automatic repair, so that the BizDevOps team has more time to innovate and accelerate digital transformation .
By combining the automatic and intelligent observability of Dynatrace with the intelligent automation capabilities of the ServiceNow platform, customers and partners can accelerate the speed of autonomous cloud operations.
“Dynatrace is an important partner of ServiceNow,” said Jeff Hausman, Vice President and General Manager of ServiceNow’s IT Operations Management, Security and CMDB/ServiceGraph. “Using the combination of ServiceNow and Dynatrace, customers have a deeper understanding of digital services, can derive signals from noise to identify root causes, and provide flexible operations for all applications and microservices in hybrid or multi-cloud environments .”
Through the partnership between Dynatrace and ServiceNow, customers can use less time, resources and money to change the way they work and complete more work. Some of the results they can achieve include:
- Higher efficiency-Across hybrid, multi-cloud environments and with rich contextual automatic real-time topologies to understand potential problems in digital services and their exact root causes.
- Reduce the risk of interruption-proactively identify issues that affect the launch or operation of cloud services, and prioritize them based on business impacts to reduce noise and ensure the continuity of applications and digital services.
- Faster innovation-Combining the built-in intelligent functions of each platform can reduce the time spent on low-value, time-consuming tasks, free up resource-limited IT teams to refocus on innovation and promote better business faster Results.
Steve Tack, senior vice president of product management at Dynatrace, said: “When executing digital transformation projects in a dynamic multi-cloud environment, customers are looking for ways to control cloud complexity and gain more time for innovation.” The close cooperation of customers can now provide the closed-loop, predictable problem identification and automatic remediation that customers have always desired. Together, we will enable AIOps methods for autonomous cloud operations.”
For more information on this news, please visit www.dynatrace.com.
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