Emauri Gaspar: “The company has undergone a profound reorganization”-Panorama Mercantil

Digitization and robotics are increasingly appearing in the daily lives of companies across Brazil. After all, they make everything more practical, reduce costs, and transfer labor to strategic activities involving planning and creativity, which directly contributes to innovation and improving market competitiveness. As pointed out by the Dell Technologies Digital Transformation Index 2020 (DT Index 2020), in 2020 alone, nearly 90% of the country’s companies have taken some initiatives aimed at achieving digital transformation.

With this in mind, Run2Biz, a startup that helps companies digitize workflows and operations, is betting on providing hyper-automation of processes and tasks to expand its business throughout Latin America. Conquering 1 million users during the Covid-19 pandemic, the technology is fully adapted to the new work reality, and the home office should remain in this state even after the pandemic period. This is to ensure that any task, whether complicated or not, is completed in half the time, without errors or errors (man-made), and the focus is on improving the company’s productivity and scalability.

Emauri Gaspar, co-founder of Run2Biz, assures: “Moreover, before people mention that the unemployment rate will rise, the opposite is true: Novelty will enable employees to take more strategic activities for the company.”

The goal is to achieve 60% growth in the Latin American market and directly compete with global giants such as ServiceNow, BMC, and Cherwell. According to Emauri Gaspar, this is a very bold number because the company has experienced extremely delicate moments due to the pandemic.

“Based on extensive planning, investment in the most advanced technology, and hiring of a professional team, the company underwent a profound reorganization. Then, just two days before Brazil’s largest metropolis announced the lockdown, it restarted with new ideas, proposals, and products. We were shocked at first, but we found a working method based on our own solutions. We gradually gained market share, and now we provide services to large companies across Brazil,” Gaspar said.

The most sought after technical solution Run 2Biz It is 4Biz service management, which is a platform for management teams to improve the efficiency of customer business through integrated, personalized and automated workflows, including the use of artificial intelligence.

“We are trying to solve a consistent problem for all companies, regardless of size and department: customary responsibilities, which consume a lot of employees’ time, money, and energy. Such agile technology and service management solutions are designed to simplify, automate, and organize Generates important value in the daily operations of the company,” Gaspar emphasized. The results of the platform are so positive that it has hardly launched and has produced strategic partnerships, such as with Ingram Micro from Canada, which is the world’s largest distributor and supplier of information technology (IT) products and services .

In fact, the 4Biz platform of Information Technology Service Management (ITSM), which represents IT service management, has passed 16 ITIL process certifications. Pink verification, This is the most important thing in the market, to ensure that good market practices are included. The platform provides users with a unique experience in the most diverse business applications and infrastructure management, reducing the risk in the operation of the network operation center (NOC), or more precisely, in the network operation center, which is the management of public or The place of dedicated communication network is centralized. “It is worth remembering that if these threats are not controlled, they may damage the organization’s finances, image, management, and program operations. This is a preventive process,” the executive emphasized.

Run2Biz has agencies and companies in its client portfolio, such as Ninikon, Rio Grande do Sul, Sebrae in Minas Gerais, Minas Gerais Health Company (Copasa), Children’s Cancer Institute And professional pediatrics.

There should be more news. By the end of this year, Run2Biz will bring a huge surprise to the market, and robots will make decisions. “For example, recently, a bottling production belt of a large beverage company had a problem and suddenly locked. The result: the bottle fell and broke. Why? Because there is no automated system to identify whether the process has deviated from the normal process. It is necessary for employees. Perform verification and then stop the treadmill’s activities. But then the damage has been caused,” Emauri said, noting that the hyper-automation and robots integrated into the front-line IoT devices avoided such adversity. “Computers can already make faster decisions without human intervention. Compared with the losses caused by the lack of these solutions, the company’s costs are much lower.”

About Run2Biz:

Run2Biz is committed to supporting the development of digital transformation. “Run” means running in English, but it also means running a business. The number “2” can be replaced by “to”, which means “to” in English. In turn, “biz” is a compact form of the word “business”. So, literally, it means: running for business.

*Featured reporter Nicole Thule.