EPAM: Channel Profiles and Services

EPAM Systems is a global software engineering services company with three decades of consistent growth and a recent placement among our leading enterprise IT channel partners.

Specializing in engineering, design, and digital innovation, EPAM’s presence in North America and Europe is substantial – and there are no signs of the company’s slowdown. The enterprise services provider offers end-to-end IT services thanks to several strategic acquisitions and a growing workforce that will exceed 50,000 employees by 2021. Its growing solution stack includes the latest managed IT infrastructure services for in enterprise applications, API integration, cloud modernization, automation, and development pipeline security.

This profile offers a look at EPAM’s services and solutions, target market, user opinion, industry recognition, and current financial position for potential channel partners to evaluate.

EPAM Solutions and Specialties

Consulting and Design for Infrastructure

Also known as EPAM Continuum, vendor design and consulting solutions offer services for brand strategy, organizational enabling, business design, enterprise technology, and more. Consultants focus on transforming organizational processes and infrastructure with broad capabilities.

Business Design in White Space: Innovate and develop products, services, business models, and ecosystems, and expand portfolio segments.

Brands and Marketing: Strategies branding, design, and marketing, foster content management, and optimize sales through programmatic and search marketing.

Experience the Change: Modify the user experience (UX) for customers and employees and optimize the design of experiences, products, and physical space.

Organizational Enabling: Develop innovation, transformational learning, change management, and integrated people ecosystem capabilities.

Product Platform and Strategy: Create sustainable physical and digital product development, management, and API strategy processes.

Enterprise Technology and Operations Changes: utilize the latest IT capabilities with a technology approach that covers cybersecurity, process automation, enterprise applications, managed services, and cloud infrastructure.

Data and AI-Powered Transformation: change strategy and use of data using machine learning, consumer and self-service analytics, supply chain management, and commercialization of data.

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Engineering the Latest Product Prototypes

Whether you’re building IoT devices, a VR application, or email security software, EPAM can help clients explore, design, and scale new products and services.

The intersection of vendor UX and technical research is its global network of Made Real Labs, which gives staff and clients space for physical, digital, and experience prototyping. With a consumer -centered mindset, the enterprise IT partner connects designers, engineers, and innovators to build the company’s perfect product.

A look at one of EPAM’s Made Real Labs that offer collaborative spaces for product design.
A look at one of EPAM’s Made Real Labs that offer collaborative spaces for product design.

Modification of Operations

EPAM’s operational services include dedicated delivery and intelligent operational solutions. The delivery solutions hit the enrichment of the product development pipeline and utilization of operational processes with the help of 100 delivery locations in 30 countries.

Alternatively, intelligent operations solutions include business and knowledge process outsourcing (BPO/KPO) and infrastructure as code services to SaaS and PaaS client solutions.

Delivery and Automation Optimization

Building on its core capabilities, EPAM offers delivery and automation capabilities to optimize client infrastructure, processes, and results. In addition to outsourcing business or knowledge processes, the vendor also provides managed SDLC and managed cybersecurity services. Clients interested in deploying more automation can actively test products that use AI-powered, self-service capabilities through robotic process automation (RPA).

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Additional Brands

EPAM Systems includes its consulting and design services (Continuum) and two other brands that offer advanced data processing solutions.

InfoNgen: Founded in 2004 and acquired in 2010, InfoNgen offers clients critical data analysis capabilities for structured and unstructured data source and enterprise-grade intelligent search.

Telescope AI: An internally developed subsidiary, TelescopeAI provides organizations with an AI-enabled intelligence layer for automating data integration of existing infrastructure.

Target market

EPAM’s clients include a range of industries with dedicated professionals for market segments.

  • Financial services, insurance, and health care
  • Automotive, manufacturing, retail, and distribution
  • Energy, equipment, and life sciences
  • Media, entertainment, and telecommunications
  • Travel and hospitality
  • Software and high technology

Along with its client solutions, the enterprise IT partner offers industry insights through its white papers, analyst reports, podcasts, and blog.

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Industry Identification and Analysis

The Forrester Wave

Industry Report When Yes
Continuous Automation and Testing Services Q3 2021 Strong Performer
Commercial Services Q1 2021 Strong Performer
Computer Vision Consultants Q4 2020 Leader
AI -Based Text Analytics Platforms Q2 2020 Strong Performer
Midsize Agile Software Development Service Provider Q2 2019 Leader

Gartner Magic Quadrant and Peer Insights

Industry Report When Yes
Insight Engines 2021 Niche Player
Application Testing Services 2020 Challenger
Insight Engines 2019 Niche Player

EPAM has over 60 client reviews with an average score of 4.6 out of 5 stars in five Gartner Peer Insights solution categories.

  • Insight Engines
  • Application Testing Service Providers
  • Data and Analytics Service Providers
  • IT Services for Communication Service Providers
  • Custom Software Development Services

In customer reviews, clients feature user experiences with intuitive dashboards and customization, the responsiveness of technical support, and the extent of high-quality services.

Partners and Alliances

EPAM Systems partners with more than 50 well -known digital and technology vendors.

Digital Partners Acquia, Adobe, BigCommerce, Contentful, Contentstack, Episerver, Fidor, Google Apigee, SAP, Salesforce, Sitecore, Stibo Systems
Technology Partners AWS, Appian, Automation Anywhere, Blue Prism, Google Cloud, IBM, Informatica, MetricStream, Microsoft, MongoDB, Mulesoft, Oracle, Pega, ServiceNow, Snowflake, TIBCO, UIPath
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EPAM Competitors

Some of the earliest employees of EPAM in Minsk, Belarus, 1997.
Some of the earliest employees of EPAM in Minsk, Belarus, 1997.

EPAM: Company Background

Former grade school classmates Arkadiy Dobkin and Leo Lozner launched EPAM Systems in 1993 between their residences in New Jersey and Belarus.

Three decades later, EPAM is an end-to-end IT services leader with nearly 53,000 employees on five continents and 40 countries. Headquartered in Newtown, Pennsylvania, most current operations remain split between North America (60%) and Europe (33%).

Growth, Acquisition, and Financial

The company’s earliest work involved developing a Salesforce Automation solution, which led the vendor into the space for product development and partnered with global leader SAP AG.

In the mid -2000s, EPAM expanded operations from North America to Europe with its first acquisitions – Fathom Technology in 2004 and VDI in 2006. A decade and a half later, nearly 40 companies were acquired by the vendor, including NetSoft, Jointech, Alliance Global Services, Continuum, PolSource, White-Hat, and Optiva.

In February 2012, the emerging business partner became the first company from Belarus to IPO, taking the eponymous ticker symbol EPAM on the New York Stock Exchange. Continued growth through the 2010s earned EPAM more than $ 2.6 billion in annual revenue in 2020. In December 2021, the company first emerged in the S&P 500 and held more than $ 25 billion in market capitalization.

CEO Arkadiy Dobkin (seated, center) sits at the helm of EPAM Systems at the company’s Newtown, Pennsylvania HQ in 2019. From left to right: (seated) Scott Nissenbaum, BFTP Chief Investment Officer;  Arkadiy Dobkin, EPAM CEO & President;  Jason Peterson, EPAM CFO & Treasurer;  (standing) Larry Solomon, EPAM CPO;  Elaina Shekhter, EPAM CMO & Head of Strategy;  Jonathon Beschen, BFTP Manager, Technology Commercialization.
CEO Arkadiy Dobkin (center) with Leadership of EPAM Systems at the company’s Newtown, Pennsylvania HQ in 2019.

Read more: The Channel Outlook for 2022: Prepare for Big Change

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