Following the signing of a service partner contract with the technology partners of NTT-AT and ServiceNow-As a service partner and technology partner of the IT platform “ServiceNow®”, we strongly support the promotion of enterprise DX-(NTT Advanced Technology) | Nippon Telegraph and Telephone

Following

September 28, 2021

NTT-AT, ServiceNow and technology partners, then service partner contracts
-IT platform “ServiceNow”®Service partners,
As a technology partner, support the enterprise DX promotion

NTT Advanced Technology Corporation

NTT Advanced Technology Corporation (hereinafter referred to as: NTT-AT, headquarters: Shinjuku, Tokyo, President: Takeharu Kimura) is ServiceNow (hereinafter referred to as: ServiceNow, Japan: Tokyo Minato, President: James McClidi), following technical partners, we have Signed an additional partner contract as a service partner.

NTT-AT introduced ServiceNow through its own DX (Digital Transformation) as part of improving business efficiency, promoted its application to various businesses, signed a technical partner contract, and produced the “ServiceNow Store Japan Version” RPA tool “WinActor”®We provide a service-now linked apps.

In recognition of these activities and the development of qualified personnel within the company, we have recently obtained ServiceNow’s premier partner certification and signed additional service partner contracts.

NTT-AT will strengthen its cooperation with ServiceNow, use the knowledge and technical capabilities acquired through its efforts to support the introduction of ServiceNow as a service partner and technology partner, and support the promotion of DX for customers.

background

NTT-AT builds, introduces and operates ServiceNow as its own common operation automation service management. At the same time, SAP S/4 HANA is the core system.® Public Cloud and WinActor Scene Center*1Advanced cases of DX, such as improving the efficiency of various internal operations by quickly linking advanced scenarios developed*2I have practiced.


* 1 DX Support Solution WinActor Scenario Center
https://www.ntt-at.co.jp/product/dx-sol/scenario-center/

* 2 An example of NTT-AT’s “own DX” to improve operational efficiency
https://www.ntt-at.co.jp/product/dx-sol/


In addition, our own service, visual sharing tool “Comme@”*3ServiceNow’s internal services, for example, are applied to the backyard operations that accept service use applications, and the entire operation is automated through links to related systems and the introduction of the domestic most-selling RPA tool “WinActor”. We have been working hard to expand the scope of use.

* 3 to @series
https://www.ntt-at.co.jp/product/comme-at/

About contracted service partners

ServiceNow provides four types of partner programs: sales, service, technology, and service providers to provide ServiceNow to customers through partner companies.

NTT-AT is certified as a technology partner*4So far, we have been committed to using ServiceNow for DX promotion, and we have also been committed to training internal ServiceNow certified construction qualifications. After a series of these activities, we obtained the certification of a senior partner and signed an additional service partner contract.

Together with technology partners and service partners this time, NTT-AT has been certified for its technical capabilities in application development and service introduction.


* 4 NTT-AT began to provide the Japanese version of the ServiceNow Store application
-By connecting the RPA tool “WinActor®” and the IT platform “ServiceNow®”, it aims to improve the efficiency and quality of all operations-
https://www.ntt-at.co.jp/news/2021/detail/release210331.html

Next deployment

NTT-AT asks customers who are considering the promotion of DX about current issues by introducing ServiceNow, etc., and provides IT investment advice and other consultations to achieve operational efficiency. In addition, based on the consultation results, we will propose specific solutions with higher added value.

In the future, for customers who are considering introducing ServiceNow or further expanding the scope of use, we will use the knowledge gained so far and our high-tech capabilities as ServiceNow’s service partners and technology partners to promote DX to our customers. Will support you.

Comment from ServiceNow Japan GK

ServiceNow sincerely welcomes NTT-AT’s new contract as a service partner.

As our technology partner, NTT-AT has developed various solutions so far. Becoming a Services Partner this time, in addition to providing customers with effective use of ServiceNow technology, it can also provide introduction consultation while optimizing, which is more valuable and comprehensive. I hope you can provide us with unique services.

ServiceNow will continue to work with NTT-AT to promote the further digital transformation of Japanese companies and organizations.

James McClidi, Executive Officer and President of ServiceNow Japan GK

ServiceNow overview[日本法人网站:https://www.servicenow.co.jp/]

ServiceNow (NYSE: NOW) has created new high-value-added jobs that only humans can complete. ServiceNow’s cloud-based platforms and solutions provide digital workflows that can create outstanding experiences and increase productivity for employees and businesses.


* “WinActor” is a registered trademark of NTT Advanced Technology Corporation.
* The company names and product names mentioned are the trademarks or registered trademarks of the respective companies.
* The data shown is as of the date of announcement. Please note that it is subject to change without notice.

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