PART I
Item 1. Business
As used herein, unless the context requires, ISG, the registrant, is referred to in this annual report by Form 10-K (“Form 10-K”) as “Company,” “we,” “our” and “Our.”
Our company
ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 800 clients, including more than 75 of the top 100 businesses in our markets, ISG is committed to helping corporations, public sector organizations, and service and technology providers to achieve operational efficiency and faster growth. The company specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed risk management and services; carrier network services; technology strategy and operational design; change management; research and analysis in market intelligence and technology. Based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries — a global team known for its innovative thinking, market influence, deep industry and expertise in technology, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.
Our Company was founded in 2006 with a strategic vision to become a high -growth, leading provider of information -based counseling services. We continue to believe that our vision will be fulfilled through the acquisition, integration, and successful operation of market -leading brands within the data, analytics and advisory industry.
Our clients in the private and public sectors continue to face significant technological, business and economic challenges that will continue to strengthen the demand for the professional services we provide. We are committed to providing unique solutions that solve for key client problems. In the private sector, for example, we believe that companies will continue to face major challenges associated with globalization and technological change, including the need to reduce operating costs, increase efficiency, compete against new entrants. market and evaluate and accept a growing number of emerging and changing technologies such as cloud computing and automation. Similarly, public sector organizations at the national, regional and local levels must increasingly deal with the complex and convergent issues of old technology systems, reduced budgets and an aging workforce. These technological challenges are only exacerbated by the COVID-19 pandemic and the resulting remote or hybrid work environment and, therefore, present an additional opportunity for ISG to assist our private and public sector clients in digital transformation services.
Overall, we believe that the global dynamics of the employment marketplace in the private and public sectors support the growing demand for the professional services, analytics, platforms, and advice that ISG can provide. In this dynamic environment, the strength of our client relationships is highly dependent on the quality of our advice and insight, our unique and valuable datasets, the independence of our leadership thinking and the effectiveness of our people in helping our clients implement strategies that successfully address their toughest operational challenges.
We are organized as a corporation under the laws of the State of Delaware. The current mailing address of the Company’s principal executive office is: Information Services Group, Inc., 2187 Atlantic Street, Stamford, CT 06902. Our telephone number is (203) 517 3100.
our service
ISG specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed risk management and services; carrier network services; technology strategy and operational design; change management; research and analysis in market intelligence and technology. ISG supports both private and public sector organizations to modify and optimize their operational environments. In times of expansion or recession, our services have helped organizations large and small, public or private, around the world address their most complex operational issues. Our experts ’functional domain experience and deep empirical data sources help clients better understand their strategic options.
The company’s new operating model, ISG NEXT, launched in the third quarter of 2020, aims to extend our market leadership, enhance growth opportunities, and drive significant value for all stakeholders. Under ISG NEXT, we rotate from services to solutions to address our clients ’most pressing business challenges in the two areas that matter most to them — their continuous digital innovation and making the most of their digital that investment. To meet these needs, we have developed two global client solution areas: ISG Digital, which focuses on technology development, innovation, sourcing and digital solutions for clients, and ISG Enterprise, which is dedicated to helping clients who manage innovation and optimize operations in areas such as finance, HR and Procure2Pay.
Our core solutions are supported by ISG Research, including extensive market analysis and provider reviews; our ISG Network and Software Advisory services, and our software platforms, including ISG GovernX®. We are also building more industry -specific capabilities, in areas such as banking, insurance and smart manufacturing.