Ottawa–(Business Information)–Full Managed, a leader in digital business transformation, managed services, and advanced care technology solutions, today announced the launch of GrandCentral Senior Care (GC), which aims to help senior care organizations to automate critical processes that are urgently needed.
With the support of ServiceNow®, GCs is directly integrated with PointClickCare Technologies Inc., the leading cloud-based software and electronic health record provider for the advanced care market. The solution is designed to help senior care organizations modernize and automate key processes that support efficiency and productivity.
Based on the fully managed GrandCentral Managed workflow automation solution, GC includes additional features to solve the challenges surrounding user account configuration (UAP) and secure single sign-on (SSO) automation.
“The manual process around user account setup is a particular pain point in the advanced care industry,” said Mark Scott, CEO of Fully Managed. “Because the industry has undergone so much change and the number of temporary workers, users need to be on-boarded and resigned continuously at any time of the day. Providers need the flexibility and time savings that GrandCentral can provide. Manual processes will only cause delays, thereby reducing efficiency and possibly causing safety issues.”
GC deployment also helps pave the way for SSO and password reset automation. Organizations related to healthcare increasingly need to establish improved security protocols. GC enables PointClickCare customers to use SSO to create a more secure IT environment in their facilities and resolve widespread security vulnerabilities caused by incorrectly deactivating users.
For more detailed information about GC, please visit the PointClickCare Marketplace, a portal designed to help customers evaluate technology solutions that integrate seamlessly with the PointClickCare platform.
Chris Beekman, Marketing Director of PointClickCare, said: “Our market partners provide world-class technology and work with us to ensure that our customers can get the most powerful, efficient and effective solutions.” “We are very happy to have all. Hosting has become a market partner that can help our customers better manage some complex account configuration and advanced care single sign-on challenges.”
GC is close to a turnkey implementation, enabling advanced care facilities to get up and running quickly, providing real-time visibility into critical processes, and breaking silos to improve processes within the organization.
Summary of GC functions:
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Simplified automation of user account configuration
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PointClickCare integration
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Paving the way for the deployment of SSO and automatic password reset
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Enhanced security, including creating audit trail records
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Provides an easy-to-use dashboard with a comprehensive view of supply requests
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If a process error occurs, it is automatically routed to IT support
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Provide customizable branding on a user-friendly dashboard
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Provide powerful solutions for the organization’s digital transformation through IT service management, etc.
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Supported by ServiceNow, the leading workflow automation platform
For more information about the fully managed GrandCentral Senior Care, please visit our website.
About PointClickCare
With a set of fully integrated applications powered by cloud-based healthcare software, PointClickCare is leading the way in helping healthcare providers connect, collaborate, and share data within their networks. Today, more than 21,000 long-term and post-acute care providers and more than 1,300 hospitals use PointClickCare, making it the leader in the healthcare IT market for the elderly care industry in North America. For more information about PointClickCare software solutions, please visit www.pointclickcare.com.
About full hosting
Full hosting is a leading hosting service provider specializing in digital business transformation. As a ServiceNow Elite partner, we enable organizations to navigate and differentiate themselves in the digital-first world of work.Our mission is Create peace of mind Make work smooth through a better IT, customer and employee experience!
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