Dublin, March 03, 2022 (GLOBE NEWSWIRE)-The “Global Customer Engagement Solutions Market 2022-2026” report was added to ResearchAndMarkets.com’s alay.
The publisher tracks the customer interaction solutions market and is poised to grow $ 7.69 billion during 2022-2026, advancing at a CAGR of 8.42% during the forecast period. This report on the customer interaction solutions market provides a holistic analysis, market size and forecast, trends, growth drivers, and challenges, as well as vendor analysis covering to nearly 25 vendors.
The report offers a timely analysis about the current situation of the global market, latest trends and drivers, and the overall market environment. The market is driven by increasing use of e-commerce business models, increasing customer services, and integrating Artificial Intelligence (AI) into customer interaction solutions. In addition, the increasing adoption of the e-commerce business model is expected to also boost market growth.
Market analysis of customer interaction solutions includes component and geographic landscape.
The publisher’s customer interaction solutions market is segmented below:
By Geographical Landscape
- North America
- Middle East and Africa
- South America
This study identifies the growing demand for social interaction as one of the main reasons driving the growth of the market of customer interaction solutions over the next few years. Also, integrating analytics into customer interaction solutions and increasing smartphone and internet usage will lead to huge demand in the market.
The publisher presents a detailed picture of the market by means of analysis, synthesis, and aggregation of data from multiple sources by analyzing key parameters.
This report on the customer interaction solutions market covers the following areas:
- Measuring the market of customer interaction solutions
- Market forecasting of customer interaction solutions
- Industry analysis of customer interaction solutions market
The publisher’s robust vendor review is designed to help clients improve their market position, and accordingly, this report provides a detailed review of some of the leading customer interaction solutions in the market. which includes Avaya Holdings Corp., Calabrio Inc., Crmnext, Enghouse Systems Ltd., Freshworks Inc., Genesys Telecommunications Laboratories Inc., IFS World Operations AB, International Business Machines Corp., Microsoft Corp., NICE Ltd., Nuance Communications Inc., Open Text Corp., Oracle Corp., Pegasystems Inc., Pitney Bowes Inc., Salesforce.com Inc., SAP SE, ServiceNow Inc., Verint Systems Inc., and eGain Corp. Also, the market analysis report of customer interaction solutions includes information on upcoming trends and challenges that will influence market growth. This is to help companies strategize and take advantage of all upcoming growth opportunities.
The study was conducted using an objective combination of primary and secondary information including inputs from key industry participants. The report contains a comprehensive market and vendor landscape in addition to an analysis of major vendors.
The publisher presents a detailed picture of the market by way of analyzing, synthesis, and summarizing data from multiple sources by analyzing key parameters such as revenue, pricing, competition, and promotions. It showcases the different facets of the market by identifying the major influencers in the industry. The data presented is comprehensive, reliable, and a result of extensive research – both primary and secondary. Publisher market research reports provide a complete competitive view and an in -depth methodology of vendor selection and analysis using qualitative and quantitative research to accurately predict market growth.
Key Topics Covered:
1 Executive Summary
2 Market Landscape
2.1 Market ecosystem
3 Market Measurement
3.1 Definition of market
3.2 Market segment analysis
3.3 Market size 2021
3.4 Market outlook: Forecast for 2021-2026
4 Analysis of the Five Forces
5 Market Segmentation by Part
5.1 Market segments
5.2 Comparison by Part
5.3 Solutions – Market size and forecast 2021-2026
5.4 Services – Market size and forecast 2021-2026
5.5 Market Opportunity by Part
6 Customer Landscape
6.1 Customer landscape overview
7 Geographic Landscape
8 Drivers, Challenges, and Trends
8.1 Market drivers
8.2 Market challenges
8.3 Impact of drivers and challenges
8.4 Market trends
9 Vendor Landscape
10 Vendor Analysis
10.1 Covered by vendors
10.2 Market positioning of vendors
10.3 Avaya Holdings Corp.
10.4 Calabrio Inc.
10.5 International Business Machines Corp.
10.6 Microsoft Corp.
10.7 NICE Ltd.
10.8 Open Text Corp.
10.9 Oracle Corp.
10.10 SAP SE
10.11 ServiceNow Inc.
10.12 Verint Systems Inc.
For more information about this report visit https://www.researchandmarkets.com/r/f3czg7