Chirag Karnik, Founder and Director at Neyo Ltd, walks us through IT and Operations Management solutions, and his vision for the future of the company
Founded in 2014, we are a fast growing IT solutions company headquartered in London, UK with over two decades of experience spanning Retail, Telecom, Insurance, and Finance. We recently opened our subsidiary company in Mumbai, India in 2021.
We have worked on large-scale IT projects around the world including the UK, EU, Middle East, North America, and South America with highly cross-cultural teams.
Our main focus is working on IT Operations Management (ITOM) solutions. We pride ourselves on our bespoke approach and cutting-edge methodology to understand client’s IT operational needs and the challenges they face.
The solutions we propose have helped our clients achieve their operational and strategic goals through large-scale IT implementation across countries and regions.
Works with a range of technology stack implementations
We work with a wide range of technology stack implementations such as ITOM, CMDB, ITSM, CSDM, Event Management, Cloud and Server Automation, Application Performance Monitoring (APM), Robotic Process Automation (RPA) among others market leading technology vendors including ServiceNow, BMC, AutomationEdge and Dynatrace.
We also provide services including Process Consulting and Project Management. We believe in our service-oriented approach to business as the reason for our success. Our measure of success is always to satisfy our customers by adding value to their business and interests. We continue to build long-term relationships with our clients.
Chirag Karnik’s statement as Founder and Director of Neyo Ltd
I have worked in IT for over 22 years with extensive experience in Software Development, Technical Consulting, Process Consulting and Project Management.
Having expertise in delivering projects for various products from ServiceNow, BMC, and Dynatrace, I designed and implemented solutions using the ITIL framework.
I have consistently demonstrated a proper customer focus in everything I do and have helped many end clients including, Opodo-UK, Ingenico-UK, Vodafone-Netherlands, Vodafone-UK, Vodafone-Germany, Vodafone-Spain, Vodafone-Italy, Lifestyle Group-UK , Saudi Airforce-Saudi Arabia, Mobily-Saudi Arabia, UPC Broadband- Netherlands, Isabel-Belgium, Kleinwort Benson-UK, ING-Belgium, Royal Bank of Scotland-UK, Sainsbury’s-UK, Worldpay-UK, Barclays -UK, Standard Life-UK, Allianz-Germany, Allianz AGI-Germany and RM Group-UK.
I am grateful to work with an amazing team of vendors and employees of the Neyo family as we continue to serve our clients. I am grateful that my business philosophy has worked well in our company, and it is quite simple; “to treat each person with respect and to understand that they have something unique to offer”. That is why our Neyo is developing.
How does Neyo Ltd work?
Support
Our four pillars of service are: Assess, Advise, Implement, and Support. We can provide support covering weekends and public holidays and also offer onsite/offsite or bespoke support services to suit your specific needs.
We will provide you with a technical implementation roadmap. We will create the necessary User Story, Feature, Epic, etc. to support Sprint/Implementation of recommended solutions. To implement the recommendations, our consultants will adopt any methodology such as Prince2, Agile, and DevOps, among others.
Advise
We will provide you with impartial advice, proposing solutions that will add efficiency and value to your business. Our experienced and knowledgeable consultants are independent of technology vendors which means we can recommend the best solution for your business.
Check
Our assessments will be conducted in a three-step process:
- (1) Intake: Interviews will be conducted with relevant stakeholders to collect data.
- (2) Analysis: Based on the gathered data, we will identify the gaps.
- (3) Recommendations: For each gap, we will provide recommendations, identify which recommendations are quick wins and provide immediate benefits and medium and long-term plans