Gore Mutual Insurance Company selects Coreio Inc. to provide a full range of IT asset lifecycle and end user managed services

Coreio Inc. announced today. and Gore Mutual Insurance Company (Gore Mutual) that they entered into a contract for Coreio to provide IT Asset Lifecycle and End User Managed Services, including IT Service Management (ITSM), to their Canadian operations. In a move expected to accelerate Gore Mutual’s digital transformation goals, Coreio will begin providing a comprehensive range of back-office support services using a Device-as-a-Service (DaaS) model that includes of all warehousing, procurement, configuration, imaging, fulfillment, and ongoing support of their IT devices.

As part of the agreement, Coreio will provide Gore Mutual with a Service Desk, based onshore, to support its End User community comprising a remote and distributed workforce across Canada. As an Elite ServiceNow® partner, Coreio will deliver services to enhance existing operations while simultaneously building and expanding capabilities, in line with Gore Mutual’s Next Horizon initiatives to modernize and digitize its workplace. ServiceNow® provides key tooling, automation, processes, reporting, and capabilities that will assist Coreio in delivering services to achieve Gore Mutual’s overall goal of repositioning the company as a goal, led by digital national insurer.

Coreio was selected as a trusted advisor by Gore Mutual, which marked a partnership between two leading organizations in Canada, because of the common vision for the modern workplace and to deliver world-class support to the remote and distributed workforce as response to rapidly changing customer expectations. “Coreio is excited to partner with Gore Mutual to modernize their IT assets and support processes while reducing operating costs each year, as well as optimizing and enhancing the overall experience for their community. of End Users across Canada, ”said Rob Muroff, Co-Owner and Chief Executive Officer at Coreio.

“The agreement with Coreio enables us to bring additional capabilities to make insightful data-based decisions, enhance system workflows and simplify business processes,” said Raj Utraja, Interim Chief Technology Officer. “Over the past two years, we have been very agile to ensure that all staff can work remotely enabled by the best and most secure technology solutions.”

Coreio is a 100% Canadian owned and operated IT Services Company, and an Elite ServiceNow® Partner, doing business throughout Canada and the US since 1981, focused on IT Infrastructure and Operations. Coreio provides a variety of managed IT services covering onsite IT support, data center and networking, asset lifecycle management, request/incident management as well as strategic client advisory services of enterprise regarding Infrastructure and Operations, and technology solutions for ServiceNow® along with an MSP offering.

More information is available on the Coreio website at http://www.coreio.com and at Twitter and LinkedIn.

About Gore Mutual

Built on the foundation of financial strength over more than 180 years, Gore Mutual Insurance Company was one of the first property and casualty insurance companies in Canada. Based in Cambridge, Ontario, we are a Canadian mutual company, with over 500 employees dedicated to delivering outstanding insurance products and services to customers. In 2019, we launched our Next Horizon strategy — a 10-year plan — to transform Gore Mutual from a mid-size regional carrier to a national insurer with an investment of $ 50 million over three years invested in talent and technology.

We continue to strengthen Canadian communities through the Gore Mutual Foundation. Over the past 22 years, we have donated more than $ 10 million to over 790 charities.

For more information, visit goremutual.ca or Gore Mutual’s TwitterFacebook, Instagram and LinkedIn pages.

Media contacts:

Nick Varone

Vice President of Sales and Marketing

Coreio Inc.

[email protected]

(905) 850-2987

Ryan Strang

Corporate Communications Manager

Gore Mutual Insurance Company

[email protected]

(226) 220-2699

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