Company Optimizes Centers for Medicare and Medicaid Services Platforms to Improve Operations and End-user Experience
FAIRFAX, Va., August 2, 2022 /PRNewswire/ — The US Department of Health and Human Services’ Centers for Medicare & Medicaid Services (CMS) recently selected global consulting and digital services provider ICF (NASDAQ:ICFI) for a $33 million recompete contract to provide digital modernization services in its Office of Information Technology. The contract has a term of four years, including a base year and three one-year options.
ICF will bring its extensive experience in modernizing business services with ServiceNow to help CMS improve mission delivery through greater operational efficiency, increased staff productivity and an improved end-to-end experience -user. In carrying out this work, ICF will continue to implement the roadmap the company helped create, in collaboration with CMS stakeholders, to support ongoing optimization of the platform and improve service delivery.
“ICF has worked with CMS since 2018 to transform multiple agency systems to improve employee engagement, increase the speed and efficiency of delivery of modern services, and improve business forecasting and planning capabilities. – will report,” said Mark Lee, ICF executive vice president and head of the public sector. “We are excited to continue to partner with CMS to improve their service delivery and business operations capabilities and provide a faster, smarter, more automated employee experience.”
ICF is a leading provider of low-code, open-source and cloud-native solutions to federal agencies and was named ServiceNow’s 2021 Federal Partner of the Year. With 1,000+ digital transformation consultants, 700+ systems built and maintained, and a 100% client retention rate for IT modernization projects, ICF combines public health expertise with an ecosystem of platform partners and digital skills to rapidly deliver complex, scalable solutions that achieve clients’ mission results and a step change in productivity.
Read more about ICF’s digital transformation services and technology partnerships.
About the ICF
ICF is a global consulting services company with approximately 8,000 full- and part-time employees, but we are not your average consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with innovative engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have partnered with ICF to navigate change and shape the future. Learn more at icf.com.
Caution About Forward-Looking Statements
Statements that are not historical facts and involve known and unknown risks and uncertainties are “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995. Such statements may relate to our current expectations regarding our future results, plans, operations and prospects and with respect to certain risks, including those related to the government contracting industry generally; our particular business, including our reliance on contracts with US federal government agencies; our ability to acquire and successfully integrate businesses; and the effects of the novel coronavirus disease (COVID-19) and related federal, state and local government actions and reactions on the health of our staff and our clients, the continuity of our operations and our clients, our results of operations and our outlook. These and other factors that could cause our actual results to differ from those indicated in the forward-looking statements are included in the “Risk Factors” section of our securities filings with the Securities and Exchange Commission. Exchange Commission. The forward-looking statements contained herein are made only as of the date hereof, and we specifically disclaim any obligation to update these statements in the future.
Contact: Lauren Dyke, [email protected]+1.571.373.5577
Source of ICF
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