Hubb became the first insurance broker ready for the metaverse

Hubb becomes the first metaverse-ready image of the insurance broker

The challenger broker aims to make staff onboarding and customer service smoother.

Challenger insurer hubb announced that it is preparing for the transition to the metaverse, with the help of investments in VR devices and hybrid onboarding infrastructure

The insurance brand, founded in 2019, regularly hosts meetings at Oculus ’Horizon Workrooms, through the company’s investment in VR devices.

By using a virtual workspace, hubb aims to ensure that clients are offered new, adaptable ways to work with the usage -based broker, keeping customer preferences in mind.

Internally, hubb uses the metaverse to establish a hybrid working environment defined by the division of time in and out of a shared virtual space.

According to the firm, this step facilitates the onboarding of new staff, by providing instant access to senior staff in a more personal and productive way than video meetings, while still allowing workers to work from home. .

In addition, hubb also interacts with a metaverse accelerator, ensuring continued metaverse tech adoption, as well as helping the company keep pace with future developments.

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“This step towards metaverse virtual environments is not only a convenient working practice-it also symbolizes our client-led philosophy, allowing us to literally get to know our customers where they are, be whether it’s a sunny beach or the top of Everest, ”said Edward Halsey, hubb’s chief operating officer.

“Not only do we now conduct our board meetings at Horizon Workrooms, but we have already interacted with clients through this type of metaverse-enabled technology. As the first metaverse-ready insurance broker, we make sure we don’t miss out on the opportunity to put clients at their convenience-wherever they are and whatever their preferences. ”

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