ICF will help the Center for Medicare & Medicaid Services modernize its information technology capabilities under a potential four-year, $33 million recompete contract from the Department of Health and Human Services.
CMS’ IT office will use digital modernization services from ICF to improve agency operations, productivity and end-user experience, the global consulting and digital services provider said Tuesday.
The company will use the ServiceNow platform to provide business services in support of CMS modernization efforts.
The contract has a one-year base and three one-year options.
“ICF has worked with CMS since 2018 to transform multiple agency systems to improve employee engagement, increase the speed and efficiency of delivery of modern services and improve business forecasting and forecasting capabilities. will report,” said Mark Leeexecutive vice president and head of the public sector at ICF.