NSW pricing regulator IPART is looking for providers to take over its outsourced technology environment next year.
The regulator’s current ICT contract expires next year, and the new tender for a new provider covers all aspects of IPART’s IT and network environment.
“Services are expected in the form of, but not limited to, platform as a service (PaaS), software-as-a-service (SaaS) and professional services,” the tender said.
The tender will close in October.
As well as environments hosted at the GovDC Silverwater and Unanderra data centres, IPART uses the NSW government’s AWS-hosted GovCMS content management system, and Microsoft-hosted Office365 services (including backup and disaster recovery).
Data centers host a variety of services, including Microsoft Teams session border controllers, local file and print services, MS Exchange, ServiceNow, firewalls, and SharePoint software.
The providers will also be responsible for running IPART’s network, which includes its corporate office in the McKell Building in the Sydney CBD, a 10Gbps connection to the Silverwater data center, a 1Gbps connection to Unanderra, and 100Mbps Internet connections .
The tender also covers helpdesk and IT service management ticketing, with support using Microsoft Intune, including backup, maintenance, patch management, and managed security.
IPART expects to award the contract in March 2023, with all services to be operational by October 2023.
iTnews IPART has been contacted for comment.