Lightstep from ServiceNow Delivers Fully-Observable Kubernetes Applications Using New Unified Query Language

Enterprises can use observability-as-code to manage Kubernetes applications at scale, allowing for deeper consistency, maintainability, and reproducibility in cloud-native architectures

Detroit, MI, October 24, 2022 — ServiceNow (NYSE: NOW), the leading digital workflow company that makes the world better for everyone, today announced the general availability of Lightstep UQL (Unified Query Language) that will help companies expand visibility into applications of Kubernetes. Using shift-left observability directly in code helps DevOps teams ensure that Kubernetes applications are ‘born’ fully observable and proactively implement consistency, maintainability and reproducibility best practices – versus having SREs to build dashboards on the fly.

With IDC forecasting observability market growth to reach $9.08 billion by 2025, finding and retrieving the right data becomes more complex at scale, as existing multi-cloud observability solutions tend to produce fragmented experiences that create more work in the long run for DevOps and SRE teams . With Lightstep UQL, teams can have an easier time migrating their observability from other scattered tools to a unified Lightstep platform through a single query language, making it’s possible to query and correlate metrics, logs, and traces on demand across thousands of Kubernetes nodes, servers, or serverless functions.

“Engineers can now use observability-as-code for more powerful and flexible insights into the health and performance of their cloud-native applications,” said Ben Sigelman, general manager and co-founder of Lightstep from on ServiceNow. “This is especially important when thinking about modern architectures like Kubernetes, which are highly complex and dynamic. Lightstep UQL works to ensure that every Kubernetes application deployed is fully deployed and observable by default.”

“Due to current limitations within monitoring tools, many enterprises are still monitoring applications at the application level rather than at the infrastructure/microservice level. By instrumenting Kubernetes clusters, distributed applications can be envisioned from the start instead of being an afterthought,” said Andy Thurai, vice president and principal analyst at Constellation Research. He also said, “Offering observability-as-code can help developers adhere to fully observable standards from the design level, reducing friction between DevOps and SRE/Ops teams. “

Acquired ServiceNow Lightstep, a next-generation application monitoring and observability platform, in 2021 to extend the benefits of observability across the enterprise through digital workflows. Earlier this month, ServiceNow announced an agreement to acquire Era Softwarean observability and log management innovator, to be created supplement and augmentation existing features within Lightstep. Today’s announcement is another step to accelerate ServiceNow’s path to unified telemetry (logs, metrics, traces).

About ServiceNow

ServiceNow (NYSE: NOW) makes the world of work, work better for people. Our cloud-based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. For more information, visit: www.servicenow.com.

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