Chicago, November 17, 2020 /PRNewswire/-Liquidware, the leader in adaptive workspace management, announced today that its end user experience monitoring solution Stratusphere UX has been certified by ServiceNow and is now available in the ServiceNow store. ServiceNow certification is only awarded to apps available in the store, indicating that Stratusphere UX has successfully completed a set of defined tests for Now Platform security, compatibility, performance and integration interoperability. The certification also enables mutual customers and partners to easily integrate detailed Stratusphere UX (user experience) workspace metrics directly into ServiceNow’s industry-leading interface, ensuring that the best use of Stratusphere UX and ServiceNow’s design and implementation Best practice.
Qualified Liquidware partners now offer Stratusphere UX integration kits for ServiceNow. This kit provides ServiceNow customers with an intuitive way to truly integrate the rich user experience data of Stratusphere UX directly into ServiceNow. Customers using the integrated suite can also easily customize their ServiceNow experience to include Stratusphere UX data unique to their operations, thereby providing important information technology service management (ITSM) advantages and return on investment.
Liquidware co-founder and alliance leader J. Tyler “T-Rex” Rohrer commented on the news: “Our new integration kit enables Stratusphere UX metrics to be seamlessly integrated with the ServiceNow platform to provide detailed information. Detailed Stratusphere UX metrics increase the critical visibility of support for help desk tickets, enabling employees to provide faster solutions.”
Stratusphere UX is Liquidware’s user experience monitoring and diagnostic solution for physical, virtual and cloud-based workspaces. It provides diagnosis and in-depth analysis; performance verification and optimization; user benchmarks and entry; and operations and first-tier support.
“With this integration, the ability to provide customers with enhanced solutions to our ServiceNow practices is extremely attractive,” Andy Whiteside, CEO and President XenTegra-Liquidware’s main partner, has a dedicated ServiceNow business. “We look forward to working with Liquidware to bring this advanced integrated solution to the market.”
More information can be found at https://www.liquidware.com/products/stratusphere-ux/servicenow.
About Liquidware
Liquidware is the leader in Windows desktop adaptive workspace management solutions. The company’s products cover all aspects of management to ensure the end user experience in all workspaces (physical, virtual, DaaS or in the cloud). Enterprises worldwide use Liquidware solutions to significantly reduce the time it takes to manage desktops, while providing enhanced security, flexibility and scalability. Supported platforms include Microsoft Physical, WVD (Windows Virtual Desktop) and RDS desktop, Citrix desktop, VMware Horizon View, Amazon WorkSpaces (AWS) and Nutanix Xi Frame. Liquidware products are available through the global partner network. For more information, please visit www.liquidware.com or follow on Twitter @liquidware.
ServiceNow store
The ServiceNow store is an exclusive resource for the Now Certified application provided by ISV Technology Partners, which can complement and expand ServiceNow and accelerate the time to create value for customers.
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Jane Rimer | [email protected] | +44 7710 633488
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