Lucid Software integrates with ServiceNow to allow users to automatically generate Lucidchart diagrams from their ServiceNow APM data.
Built on Lucid’s newly expanded API, the integration aims to simplify and accelerate the visualization and understanding of dependencies, redundancies and opportunities for optimization across an application portfolio.
The integration combines the capabilities of Lucidchart, Lucid’s intelligent diagramming platform, with the ServiceNow Application Portfolio Management (APM) offering.
“We’re excited for the new functionality our expanded API offers our integration partners to help them build and deliver great solutions for their customers,” said Dan Lawyer, Chief Product Officer, Lucid.
“In today’s hyper-digital workplace, teams need solutions that can reduce the complexity and workload in which they work. This new integration with ServiceNow will bring visual collaboration to existing workflows of our users, enabling them to achieve alignment faster and accelerate innovation and productivity.”
Using Lucid’s data-driven visuals and advanced customization, dynamic diagrams in Lucidchart enable architects to quickly visualize current and potential future states for their application portfolios .
Additionally, the integration will allow users to develop a more robust understanding of how different apps work together, making it more straightforward to manage apps and subscriptions and communicate effectively. -discuss application management strategy with teams and stakeholders.
The integration between Lucidchart and ServiceNow builds on the existing wide range of integrations available in the Lucid Visual Collaboration Suite, empowering visuals in teams’ daily workflows.
ServiceNow Store integration is now available.
This integration with Lucid Software comes after ServiceNow announced more solutions within the Now Platform Tokyo release, designed to improve operational intelligence and trust.
In addition to ServiceNow Vault, ServiceNow is releasing new AI-powered features and developer and risk management tools to help organizations operate more efficiently and enable more resilient business models.
Customers are leveraging ServiceNow’s breadth of capabilities as their platform for digital business amid macroeconomic uncertainty and unprecedented cyber risk. Additional solutions in the Tokyo release leverage AI and the platform’s highest level of privacy and security controls to boost business intelligence and mitigate risk.
“Trust and operational efficiency are top of mind for business leaders. Organizations are investing in digital technologies that help them unlock efficiencies and save costs, while protecting their data in a increasingly complex and sophisticated threat landscape,” said Jon Sigler, Now Platform SVP, Service Now.
“With new AI-powered automation and risk management solutions coming out of Tokyo, we’re helping customers create more robust, secure and productive business models, all on a single platform, to navigate them in uncertainty with confidence.”
New Tokyo solutions that boost intelligence and confidence in business operations include:
- Task Intelligence for Customer Service Management
- Automation Center
- DevOps Config
- Operational Stability Management
- ITSM Pro+
- ServiceNow Vault
According to ServiceNow, the Now Platform Tokyo release is designed to help organizations navigate complex business challenges amid an uncertain macro environment.