Microsoft plans to buy Netherlands-based automation and business process optimization company Minit.
Minit’s process mining technology aims to help businesses understand all of their business processes and see which ones can be improved and simplified, according to a Microsoft statement on Thursday.
The companies did not disclose the terms of the deal. CRN USA reached out to Microsoft for comment.
Customers use Minit technology to reduce time for case duration, customer delivery, reduce errors in the payment process and eliminate duplicate tasks, among other use cases.
“This acquisition will further empower Microsoft to help our digital customers innovate and drive operational efficiency by creating a complete picture of their business processes, enabling each process to be easily and automatically evaluated and improved, ”according to the statement, written by Justin Graham, Microsoft’s general manager of process insights.
Graham continued: “Customers will be able to better understand their process data, discover what operations look like in reality and drive standardization and process improvement across the organization to ensure compliance at every step. Today’s announcement further demonstrates Microsoft’s commitment to helping organizations quickly discover and optimize their business processes by aggregating data and execution to unlock great insights . “
In a statement on the acquisition, Minit CEO James Dening said the acquisition would help the size of the company and promised not to sacrifice customer support.
“We look forward to what it means to be part of an industry leader like Microsoft and what it will bring us – how we can use that scale and efficiency to continue to deliver great solutions to our customers, “said Dening. “I want to assure everyone that the level of our support and interaction with our customers remains the same as before.”
Minit was founded in 2014 and raised more than 10 million euros (A $ 14.8 million) in funding, according to Crunchbase. Past investors include Salesforce Ventures, Earlybird VC, Target Global. and OTB Ventures.
The company’s algorithms work with Oracle, SAP, ServiceNow, Salesforce and other enterprise systems, according to the Minit website.
Minit also has a partner program for independent software vendors (ISVs), resellers and consultants, according to the company’s website. Partners include Tech Mahindra and The Hackett Group.
Outside of the Minit acquisition, Microsoft has invested in mining process capabilities in its own products as well, even announcing a new capability for the Power Platform last year.
Cloud rival IBM is also investing in strengthening its automation and mining capabilities. Last year, IBM bought Turbonomic and MyInvenio to grow its process automation and related services.
This article originally appeared on crn.com