Muddu Sudhakar is the founding CEO of Aisera an automation software company built around conversational AI technologies. He breaks down how the company started with internal helpdesk solutions and moved into other parts of the enterprise, including dev ops, contact centers, and broader customer experience solutions. He emphasized how all Aisera solutions are focused on automating business processes.
Sudhakar is a former senior VP and GM at ServiceNow, Splunk, VMWare, and Pivotal. He was CEO at Caspida when the company was acquired by Splunk, where he led machine learning, AI, and analytics-based solutions. Sudhakar is also the CEO and founder of big data startup Cetas, which was acquired by VMWare, and founded Sanera systems which was acquired by Brocade/McData. He began his career as an engineer at IBM and SGI and earned his PhD in computer science from UCLA.
Muddu Sudhakar Interview – Show Notes Aisera
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