FALLS CHURCH, Va., September 23, 2022 /PRNewswire/ — Through At-Impact, NetImpact has been awarded a contract to provide technical guidance and program performance support for the United States Department of Agriculture’s (USDA) Governance Applications Management Branch (GAMB), Governance Services Division (GSD) of the Client Experience Center (CEC). As the IT service provider of choice, CEC supports enterprise applications for USDA’s global customer base and their respective business mission areas. CEC serves nearly 140,000 customers in more than 118,000 field, state, headquarters, and remote offices located throughout The united state and its territories and protectorates throughout the world.
NetImpact will provide a full range of services across CEC’s full Information Technology Service Management (ITSM) tool suite fulfilling 1.2M+ requests annually. This support includes digital transformation, implementation and maintenance, custom workflow and application development, testing automation, and analysis-based improvements in daily operations. To ensure success, NetImpact provides subject matter experts and technologists skilled in eAuthentication/SSO, SAML, SalesForce, Tableau, SailPoint, ScanStar, Alchemer, System Center Operations Manager (SCOM), BMC, Pinyon, and ServiceNow.
“Good ITSM lubricates the cogs of operations to reduce overhead, improve IT effectiveness, and scale the mission for responsive delivery.” Stephanie Wilson, NetImpact COO statement. “Our Emotionally Intelligent, Technically Exceptional (EQTE) team is ready to optimize CEC’s IT operations and services for modern service management that stays ahead of USDA’s dynamic needs.” NetImpact will leverage its deep experience from successful, similar efforts across 12+ Federal Agencies and apply their PlatformFirst™ and Mission-Centered Design (MCD™) solutions to accelerate this transformation.
About At-Impact
At-Impact is a joint venture (JV) between Attain, LLC and NetImpact Strategies (NetImpact) under the Small Business Administration’s 8(a) Mentor/Protégé program with NetImpact Strategies as the lead Protégé. At-Impact is offering two government-wide acquisition contracts (GWACs) through NITAAC’s CIO-SP3 contract, one under the Small Business Group and the other under the 8(a) Disadvantaged Small Business Group. These two GWACs cover the full gamut of IT needs across 140+ LCATS and combine state-of-the-art technology with streamlined acquisitions and rapid provisioning in Strategy and Management, Enterprise Security and Infrastructure, Digital Media, Performance Management, Strategic Vendors Relationships, and Process-based Solutions.
NetImpact Strategies, Inc. partners with to customer agencies to deliver empowering through our DX360°™ solutions across Strategic Consulting, Mission
Software Development, Data Insights, Cloud and Infrastructure, and Cyber as well as our custom COTS products built on ServiceNow and Microsoft. Follow NetImpact on their website or LinkedIn for more.
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