NETSCOUT Launches nGeniusEDGE Server to Quickly Identify and Resolve User Experience Performance Issues

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The comprehensive solution provides easy deployment and fast time to value with scalability to address IT visibility gaps in remote work environments

WESTFORD, Mass. -NETSCOUT SYSTEMS, INC., (NASDAQ: NTCT), a leading provider of cybersecurity, service assurance, and business analytics solutions, today announced the availability of nGeniusEDGE Server, a comprehensive, plug-and-play solution that provides customers with the visibility and insights they need to ensure a high-quality end-user experience wherever employees work. NGeniusEDGE Server offers a faster way to identify and resolve performance issues affecting end-users through an easy-to-deploy solution that combines nGeniusONE® insights and analysis, and the nGeniusPULSE nPoint synthetic testing, to immediately warn IT teams of problems that must be addressed before they can disrupt business.

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“More than ever, IT organizations need to diagnose performance problems quickly before they can affect business productivity and performance, regardless of whether they are caused by applications, clients, services, or network infrastructure, ”said Mark Leary, director of research, network analytics, IDC. “As a result of the pandemic, more companies are embracing hybrid employment models with employees that are no longer visible to traditional tracking tools. In addition, remote locations at the end of corporate networks often make higher amounts of business contributions – including businesses such as manufacturing, banking, and retail – but often have visibility gaps that need to be resolved. to improve their end-user experience. ”

According to a business impact study conducted by NETSCOUT in 2021, more than 42% of businesses will support a hybrid work environment after a pandemic. As a result, IT teams need visibility to employees using VPN, VDI, UCaaS, SaaS, and other voice and business applications from remote locations to ensure business continuity. NGeniusEDGE Server actively monitors the end-user experience by testing the business transaction for seamless performance insights in applications that rely heavily on remote workers, including collaborative services such as Webex and Zoom, as well as web-based/SaaS applications such as Microsoft Office 365, SalesForce, and ServiceNow.

“Significant changes in remote work over the past two years have exposed network application and performance issues that leave IT teams challenged to meet the needs of their employees and address business vulnerabilities,” he said. said Michael Szabados, chief operating officer, NETSCOUT. “NGeniusEDGE Server offers the ability to quickly discover why issues are happening and determine where they are happening. For customers who have not worked with NETSCOUT in the past, this opens the door to harness the power of NETSCOUT’s patented ASI technology to support remote workers in a practical and affordable solution. ”

To support tracking the end-user experience with fast appreciation time, the nGeniusEDGE Server is pre-configured using nGeniusPULSE and nGeniusONE software. NPoints software or hardware is available separately. Please visit our website for more information on nGeniusEDGE Server.

About NETSCOUT

NETSCOUT SYSTEMS, INC. Helps. (NASDAQ: NTCT) to secure digital business services against security, availability, and performance disruptions. Our market and technology leadership comes from combining our patented smart data technology with intelligent analytics. We provide the real-time, broad visibility and insights customers need to accelerate and secure their digital transformation. Omnis® Cyber ​​Intelligence delivers the fastest and most scalable network security solution available on the market. The NETSCOUT nGenius® service assurance solution provides real-time, contextual analysis of service, network, and application performance. And the Arbor® Smart DDoS Protection of NETSCOUT products helps protect against availability-threatening attacks and advanced threats that enter networks to steal critical business assets. To learn more about improving service, network, and application performance in physical or virtual data centers or in the cloud, and how NETSCOUT security and performance solutions can help you move forward with confidence, visit www.netscout.com or follow @NETSCOUT on Twitter, Facebook, or LinkedIn.

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© 2022 NETSCOUT SYSTEMS, INC. All rights reserved. NETSCOUT, the NETSCOUT logo, Guardians of the Connected World, Adaptive Service Intelligence, Arbor, ATLAS, Cyber ​​Threat Horizon, InfiniStream, nGenius, nGeniusONE, and Omnis are registered trademarks or trademarks of NETSCOUT SYSTEMS, INC., And /or its subsidiaries and /or affiliates in the USA and /or other countries. The third-party trademarks mentioned are the property of their respective owners.

Check out the source version at businesswire.com: https://www.businesswire.com/news/home/20220216005343/en/

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Contacts

Editorial Contacts:

Maribel Lopez
Manager, Marketing and Corporate Communications
+1 781 362 4330
[email protected]

Chris Shattuck
Finn Partners for NETSCOUT
+1 404 502 6755
[email protected]

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