The workflow for a successful network automation journey and the customer understanding of that workflow is absolutely critical. This session explores how to help its clients manage networks and automation according to each user’s own needs within the organization through ITSM (ServiceNo), Chat (Slack), and Data Management (Netbox) platforms. Presented by founder Jason Edelman. Recorded on Networking Field Day 21 in San Jose, CA on October 3, 2019. For more information, please visit http://NetworktoCode.com or http://TechFieldDay.com/event/nfd21/