NTT DATA Services, a global leader in digital business and IT services, has reached an agreement to acquire ServiceNow Elite partner Acorio LLC to expand its ability to deliver transformative business results to customers.
Recently, Acorio was selected for the third consecutive year on the list of “5000 fastest-growing companies in the United States” and became ServiceNow’s 2020 Industry Solution Partner of the Year (US). It currently ranks among the top ten in all ServiceNow certifications worldwide. The consulting company provides services to Fortune 500 companies in multiple industries including healthcare, financial services, manufacturing, high-tech and retail.
Through this acquisition, NTT DATA is also a partner of ServiceNow Elite and will provide unparalleled breadth and depth of experience in the rapidly growing ServiceNow ecosystem and unique industry approach to help customers realize automated and intelligent digital workflows. Acorio will become part of the top ten IT service leaders in the world, enabling it to support its customers through global delivery and an expanded product portfolio and resources.
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“Especially now, our customers are seeking to accelerate their digital transformation. Eric Clark, Chief Digital Officer of NTT DATA Services, said that Acorio is implementing ServiceNow and its ecosystem to automate workflows to unify and support all Recognized leader in other enterprise technologies. “We believe that Acorio is the most experienced and innovative partner that can provide the platform expertise and transformation needed to support modern enterprises’ rapid adoption of ServiceNow. The company’s vertical investment portfolio and customer base complement and perfectly fit ours. “
With Acorio, NTT DATA will expand the scale and scope of its ServiceNow strategy, architecture, application development, implementation and operation. The acquisition will also expand NTT DATA’s talent and recruitment channels to continue to develop and improve its employee base. Acorio has achieved recognized success in traditional IT service management, implementation and integration, and platform leadership in the emerging ServiceNow product line: employee and customer workflow, HR service delivery, customer service management (CSM), GRC, custom applications Procedures etc. Coupled with ServiceNow’s strong growth rate, this acquisition will significantly expand NTT DATA’s growth opportunities.
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Driving transformative digital results is an opportunity for our generation. For our customers, this acquisition means that we can provide truly global scale and continuously innovative products, while relentlessly focusing on ServiceNow. “Acorio CEO Ellen Daley said. “Our customers will also benefit from NTT DATA’s global R&D, applications, infrastructure, and investments in digital transformation and innovation. I am very happy about the new opportunities that both customers and employees can use. Our company is well thought out and the customer first culture is consistent. NTT DATA’s commitment to digital transformation makes it the best choice for the Acorio team. “
Acorio is an award-winning company with 50% women in the company’s executive leadership team, and was selected for the 2019 Commonwealth College’s “Best Female Leading Companies” list. Acorio was also named the best workplace in the United States in 2019 and 2020 by “Inc Magazine”, SPI’s best consulting company (2019, 2020), and Gartner’s selected “Global ServiceNow Consulting Company List” (2020 ), “Forbes” Best Employer for Entrepreneurship (2020) and ranked as the number one company in the past three years by the “Boston Globe”.
The acquisition is subject to customary closing conditions, including regulatory approval, and is expected to be completed in 2020.
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