NTT Partners with ServiceNow to Help Businesses Realize the Benefits of Private 5G

LONDON-(WIRE OF BUSINESS)-NTT Ltd., a leading global technology service provider, today announced a partnership with ServiceNow to simplify and accelerate the use of private 5G through an end-to-end workflow automation platform enabled by AI. Organizations can use solutions from NTT and ServiceNow® to streamline the deployment and integration of private 5G.

To extract value from private 5G, customers need to digitize new and existing business processes to help bridge the gap between their workflows and private 5G networks. Based on NTT’s recently launched P5G Platform and end-to-end stack of services, NTT and ServiceNow are working together to simplify the digitization process. As a result, clients can shorten their time to market using the cloud-based economy and an enhanced service management experience.

“Digitizing workflows is a prerequisite to any digital transformation journey,” said Shahid Ahmed, Group EVP of New Ventures and Innovation at NTT Ltd. “By combining the simplicity, control, and security of NTT’s P5G Platform with the industry strength of ServiceNow -leading workflows, we can accelerate the creation of private 5G value for our clients and in industry in general. ”

“Through our AI-powered workflow orchestration capabilities, ServiceNow is driving the control-tower for digital transformation by integrating people, processes and systems to deliver powerful business results,” says Lara Caimi, Chief Customer and Partner Officer at ServiceNow. “Together with NTT, ServiceNow will bring new use cases powered by secure private 5G connections to a turn-key, ‘as-a-service’ consumption model. This will accelerate key initiatives in business in various industry verticals. ”

Camille Mendler, Chief Analyst, Service Provider Enterprise at Omdia commented: “NTT and ServiceNow are establishing a gold standard in 5G service delivery. To truly benefit businesses, private 5G cannot function as a loop separate from other digital workflows.Using proven and familiar management tools, businesses can accelerate and eliminate risk their digital innovation while gaining deeper insights about their business. ”

“Our global clients are looking to reach the next level of customization, personalization, and operational efficiency necessary to continue to compete in an increasingly fast-paced digital environment,” said Eric Clark, Chief Digital and Strategy Officer at NTT DATA Services. “Building its workflow engine powered by ServiceNow and the end-to-end capabilities of the NTT family will accelerate the support and activation of business processes essential to private travel over 5G.”

To learn more about NTT’s Private 5G solution, please visit:


About NTT Ltd.

NTT Ltd. is a leading, global technology services company. To help our clients achieve their digital transformation goals, we leverage our global capabilities, expertise, and full-stack technology services delivered through our integrated services platform. As their long -term strategic partner, we help them enhance the customer and employee experience, change their approach to the cloud, modernize their networks and strengthen their cybersecurity. And across their innovation priorities, we automate their business and IT processes, drawing insights and analytics from their core business data. As a global ICT provider, we employ more than 50,000 people in 57 countries, do business in 73 countries and deliver services in over 200 countries and regions. Together we enable the connected future. Visit us at

ServiceNow, the ServiceNow logo, Now, Now Platform, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries.

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