Nutanix expands integration with ServiceNow to optimize IT operations and costs-INFOR CHANNEL

Nutanix, which works in the field of enterprise cloud computing, today announced an expanded integration with the digital workflow company ServiceNow, as well as the new features of Nutanix Calm (its application automation and management platform for DevOps). When customers seek to optimize IT operations and costs during this global crisis, these new features will help them simplify and automate infrastructure, application and cloud management.

Nutanix Chief Technology Officer Rajiv Mirani said: “Because IT teams focus on providing remote working solutions, sometimes they need more time and resources to work hard to support a wider range of businesses.” “Close integration with ServiceNow and Nutanix A broader set of automation solutions will enable IT teams to reduce the time they spend on managing their cloud infrastructure and applications every day so that they can focus on business priorities.”

Despite cost savings and increased automation speed for repetitive operations, manual processes are still the norm in IT departments. By 2024, organizations are expected to combine hyper-automation technology with redesigned operating processes to reduce operating costs by 30%. This transition can accelerate the response to the current global situation. A survey by PricewaterhouseCoopers shows that 62% of organizations seek to control costs, while 54% are concerned about the potential or significant impact of the pandemic on business operations.

Integration with leading automation solutions (such as ServiceNow) allows customers to simplify workflows by integrating with existing IT billing systems, thereby further simplifying cloud and application management

Nutanix aims to simplify automation and make it easier for IT professionals at all levels to use it. In this way, IT professionals will be able to simply configure triggers and automatic operations to simplify daily operations. Integration with leading automation solutions (such as ServiceNow) allows customers to simplify workflows by integrating with existing IT billing systems, thereby further simplifying cloud and application management. Through these latest product enhancements, Nutanix aims to significantly expand automation and cost management advantages for customers.

To further enhance the capabilities of the IT team, Nutanix announced enhanced integration and product features to simplify operations, in particular:
• Simplified DevOps: Nutanix Calm 3.0 will provide extended functionality and enhanced ServiceNow integration. Customers can now use ServiceNow’s approval process and review capabilities to automate their application lifecycle, including updates, patches, extensions, and more. They can also improve their security status by keeping their passwords in the CyberArc central vault, which is especially important for government and corporate customers. In addition to tight integration, Calm 3.0 also enables DevOps teams to easily automate workloads on an organization’s hybrid cloud infrastructure, and provides a language-specific (DSL) infrastructure based on Python as a blueprint for Code for to write a calm. Calm DSL provides all the rich features of Calm UI, but its additional benefits are version control, human-readable code, and even the most complex application scenarios.

• Simplified infrastructure management: Based on the previously initiated integration with ServiceNow, Nutanix Prism Pro customers can now respond to alerts and events directly on the ServiceNow portal. For example, customers can not only track faults or infrastructure issues through tickets automatically created on ServiceNow, but they can also resolve them directly in the ticket system. Adding third-party applications to trigger automation can help customers create a complete IT service management process;

• Simplified cloud governance and cost optimization: Tighter integration with ServiceNow will enable customers to streamline cost and security optimization practices and reduce reliance on public clouds. For example, they may limit the accidental use of public clouds, which usually results in large budget surpluses. Using this solution, customers will be able to automatically insert Nutanix Xi Beam cost and safety optimization recommendations into existing ServiceNow workflows, and automatically create trouble tickets based on cost savings recommendations and security breach alerts and assign them to appropriate owners.

Currently, the extended ServiceNow integration is available to customers, and Calm 3.0 is under development.

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