Nutanix expands integration with ServiceNow to optimize IT operations and costs

Nutanix, which operates in the field of enterprise cloud computing, today announced the expansion of its integration with digital workflow company ServiceNow and the new features of Nutanix Calm, its DevOps management and application automation platform. As customers want to optimize their IT operations and costs during the global economic downturn, these new features will help them simplify and automate infrastructure, application, and cloud management.
Nutanix Technical Director Rajiv Mirani said: “When IT teams focus on providing remote work solutions, they sometimes struggle to support a wider range of businesses because they need time and resources. “This tight integration with ServiceNow, and Nutanix even more Extensive automation solutions will enable IT teams to reduce the time they spend on day-to-day management of cloud infrastructure and applications so that they can focus on business priorities.”
Despite saving costs and increasing the speed of automated repetitive operations, manual processes are still the norm in the IT field. By 2024, by combining hyper-automated technology with redesigned operating processes, organizations are expected to reduce operating costs by 30%. This shift can accelerate the response to the current global situation. According to a survey conducted by PricewaterhouseCoopers, 62% of organizations seek to control costs, and 54% of organizations are concerned about the potential or significant impact of the pandemic on business operations.

Integration with leading automation solutions (such as ServiceNow) enables customers to simplify workflows by integrating with existing IT billing systems, thereby further simplifying cloud and application management

Nutanix aims to simplify automation and make it easier for IT professionals at all levels to use. Therefore, IT professionals will be able to simply configure triggers and automated operations to simplify daily operations. Integration with leading automation solutions (such as ServiceNow) enables customers to streamline workflows by integrating with their existing IT billing systems, thereby further simplifying cloud and application management. With these latest product enhancements, Nutanix aims to significantly extend automation and cost management advantages for its customers.
To further enhance the capabilities of the IT team, Nutanix announced enhanced integration and product features to simplify operations, specifically:
• Simplified DevOps: Nutanix Calm 3.0 will provide expanded functionality and tighter ServiceNow integration. Customers can now automate their application lifecycle, including updates, patches, extensions, etc., while taking advantage of ServiceNow’s approval process and auditing capabilities. They can also improve your security by keeping passwords in a central CyberArc vault, which is especially important for government and corporate customers. In addition to tight integration, Calm 3.0 also allows DevOps teams to easily automate the organization of workloads in hybrid cloud infrastructure, and provides Domain Specific Language (DSL) Python-based Infrastructure as Code (IaC) to write Calm blueprints. Calm DSL provides all the richness of Calm UI, but has the additional benefits of version control, human-readable code, and can handle even the most complex application scenarios;
• Simplified infrastructure management: Building on the previously announced integration with ServiceNow, Nutanix Prism Pro customers can now respond to alerts and events directly from the ServiceNow portal. For example, customers can not only track infrastructure failures or problems through work orders automatically created in ServiceNow, but they can also solve these problems directly in the work order system. Add third-party applications to trigger automation to help customers create a complete IT service management process;
• Simplified cloud governance and cost optimization: Tighter integration with ServiceNow will enable customers to simplify cost and security optimization practices and reduce their reliance on public clouds. For example, they may limit unexpected public cloud consumption, which often leads to severe budget overruns. With this solution, customers will be able to automatically insert Nutanix Xi Beam cost and security optimization recommendations into existing ServiceNow workflows, automatically create tickets based on cost savings recommendations and security breach alerts, and assign them to the appropriate owners.
Currently, customers can use the extended ServiceNow integration, and Calm 3.0 is under development.
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