Octopus Deploy Powers Enterprise DevOps Support with ServiceNow Change Management Integration and DORA Metrics Reporting

DevOps teams make changes with ease and with new value-based insights

BRISBANE, Australia, September 14, 2022 /PRNewswire/ — Octopus Deploy, the universal deployment automation company, announced two product enhancements to help enterprise teams improve DevOps results – an integration of ServiceNow Change Management and early access to DevOps Insights metrics for its DORA. The new capabilities help enterprise DevOps teams deploy software more effectively by eliminating error-prone manual processes associated with software change management and providing insights on DevOps performance based on the four DORA metrics.

“Deployment automation provides a collaborative and process environment at the intersection where ‘Dev’ and ‘Ops’ teams connect and work,” said Paul Stovell, CEO and co-founder of Octopus Deploy. “Change Management automation through our ServiceNow integration and DORA metrics insights will help our customers accelerate feedback loops and streamline change management along with better visibility into the overall health of DevOps initiatives .”

Based on its work with more than 350,000 IT professionals, Octopus Deploy has seen firsthand how DevOps success aligns with good deployment automation practices. ServiceNow Change Management integration helps customers meet audit and compliance requirements and improve DevOps team productivity, while DevOps Insights provides built-in reporting based on four key DORA scale.

Octopus ServiceNow Change Management Integration

Managing deployment pipelines at scale is complex for DevOps teams, and complexity increases with change management. Manually answering change requests is time-consuming and error-prone. With ServiceNow integration, Octopus Deploy users can automatically create pre-populated, normal change requests with out-of-the-box traceability to ensure CI/CD management processes and release complies with company rules and regulations. A win-win for DevOps teams and auditors.

Benefits of integrating Octopus Deploy ServiceNow include::

  • More productive teams – Octopus Deploy automatically creates change requests and links them to deployments, so the right stakeholders are immediately known to ensure changes are followed and approved. Octopus also prevents deployments from executing until all approvals are complete.
  • Greater DevOps compliance – DevOps teams gain confidence that unapproved changes will never be deployed to production. This makes audits smooth and verifies that all processes are compliant with system reports.

Octopus DevOps Insights: Better visibility and actionable DORA metrics

Octopus DevOps Insights provides visibility into DevOps performance by releasing insights based on DORA’s four key metrics, so enterprise teams can measure results and make informed decisions on where to improve.

The recent release provides DevOps Insights at two levels. All customers can access project-level reports to discover rich insights based on deployment history.

For enterprise customers, there are additional integrated insights that offer the following benefits:

  • Aggregate data across your space so you can compare metrics across projects to determine what’s working and what’s not
  • Inform better decision-making: identify problems, track improvements, and celebrate successes
  • Quantify DevOps performance based on data

Leslie Brody, Principal Site Reliability Engineer at IMO, is part of the Alpha program for Octopus DevOps Insights. “We participated in the DevOps Insights Alpha program and found it really useful,” said Brody. “Insights provide our teams with easily accessible, concrete data to help validate our assumptions and make decisions. They provide proof points to share with decision makers and allow those managers to find the information they need at a glance.”

These features are just some of the improvements in the Octopus Deploy Q3 2022 release, including additional support for Configuration as Code variables for version-controlled projects, and a Jira Service Management integration in early access.

To learn more about Octopus Deploy and its enterprise DevOps capabilities, visit: https://octopus.com/enterprise.

About Octopus Deploy
Octopus Deploy sets the standard for deployment automation for DevOps. We help software teams deploy freely – when and where they need to, routinely. More than 3,000 organizations and 350,000 users worldwide use our universal deployment automation tool and framework to simplify their complex deployments. From modern containers and microservices to trusted legacy applications, Octopus streamlines software delivery across data centers, multi-cloud, and hybrid IT infrastructures. More on Twitter at @OctopusDeploy and at octopus.com

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