Ofcom signed Coforge for ICT support service

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Photo source: istock.com/Nicoelino

Communications regulator Ofcom has agreed a contract worth up to £ 44 million with IT solutions provider Coforge for an ICT support service.

Under the four -year deal – with the option for a two -year extension – the company will provide a range of services.

The deal follows the company’s previous success with Ofcom in 2016 to become a strategic partner for infrastructure and application systems.

These include standard operational services aimed at providing a high level of system availability and the stability for an evolution of the ICT environment, and delivery of operational services, with a high focus on cyber security. The contract notice says it will include an aggressive plan for infrastructure, systems and patching.

Other elements of the delivery of operational services include the management of a number of Spectrum management specialists and licensing applications that require a high level of local knowledge. It is accompanied by a suite of Microsoft applications, Salesforce, ServiceNow and Workday.

The contract also takes on the delivery of a management and relationship model, project delivery procedures, migration services, and a service for continuous innovation, DevOps and project delivery. The latter includes the provision of a resource pool to cover and deliver projects and changes across platforms, quality assurance and testing, and an integrated service introduction process.

Photo source: istock.com/Nicoelino

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