OnSolve announced new risk intelligence and critical alert capabilities, as well as platform integrations that include Envoy, Azure AD, ServiceNow and Kisi, at GSX 2022.
“Physical threats are becoming more complex, interconnected and more frequent,” said Mark Herrington, CEO at OnSolve. “Our Global Risk Impact Report shows a triple-digit increase in severe weather, civil unrest and supply-chain disruptions from 2020. Business leaders need proactive insight and technology to anticipate these flows impact of these risks on their employees, communities and critical operations. Today’s news demonstrates how we continue to innovate to keep customers ahead of these challenges.”
Risk Intelligence
Using analyst-vetted and AI-driven risk intelligence, OnSolve detected more than 6.6 million critical events in 2021, and helped customers identify 260,000 physical threats that directly impact their people and operation. With a focus on proximity and granularity, OnSolve Risk Intelligence’s coverage now includes data sources from local to international, with coverage of the top 100 most populous US cities. Types of data include law enforcement and emergency services, traffic incidents and natural disaster information. OnSolve Risk Intelligence also added sources to identify threats at the top 50 domestic and international airports used by OnSolve customers.
OnSolve Risk Intelligence has increased its data source by 100%, year over year. With the increase in data sources, OnSolve, on average, processes an additional 3 million articles, improving the speed and accuracy of OnSolve Risk Intelligence, while discovering 300,000 more events per month from the added sources. Using this information, OnSolve not only provides critical event information to its customers, but also serves as an invaluable source of historical data that highlights trends at the local and global level. OnSolve’s recent release of CEO Brief: Global Risk Impact Report reveals the top physical threats facing organizations, based on analysis of OnSolve Risk Intelligence data from January 2020 to July 2022. The report shares insight into why CEOs need to be more proactive in understanding more broad risk landscape to make effective business decisions.
Organizational Stability
OnSolve has made advancements to make it easier for organizations of any size or structure to measure usage and adoption across the global enterprise while making usability improvements. These releases range from advanced search and filtering capabilities to manage complex organizational structures to a simplified Quick Alert sending process that reduces the amount of time and clicks required to send an alert. This level of customization allows organizations to tailor their system to their demands, whether simple or complex, improving scalability, speed and scale in organizations with employees at different levels of technical skill.
Because situational awareness is essential to modern critical incident management, OnSolve has also launched key critical communication capabilities for organizations using the OnSolve Platform to stay informed about a potential threat and ensure they are kept safe by organizations their employees during a disaster, including:
- Risk Alerts: Through a strong integration with The Weather Company, Hazard Alerts brings situational awareness to OnSolve Critical Communications. This allows employees to receive automatic location-based critical event alerts from civil emergencies to severe weather, eliminating the need to send an alert manually after a threat. Alert categories include missing persons, 911 outages, civil danger and civil emergency, as well as weather alerts, such as heat advisories, floods, fires, wind and local storms. Organizations can customize the type of alerts they want to receive or include unique calls-to-action for specific situations, and if they want a better solution, they can get access to Risk AI-powered intelligence through the unified OnSolve Platform.
- Life Check: Life Check is critical for organizations tasked with protecting lone worker employees, such as truck drivers, service technicians, social workers or property managers. With Life Check, organizations receive an automated emergency SOS if an employee is working alone or in a hazardous area and does not respond after a designated period of time. After the designated countdown session expires, an automated emergency SOS is sent to their organization, letting them know that something might be wrong. Organizations are able to configure what number they want to dial when triggering an SOS — whether it’s a specific team, GSOC or emergency services directly.
- Quick Alerts: Quick Alerts allow risk and disaster teams to send a simple alert in real time to employees or designated groups. The functionality is a complement to OnSolve’s advanced alert sending process, where additional communication controls are desired for more complex workflows and communications. With Quick Alerts, organizations can create messages, select the desired devices to send the message to, select which individuals will receive the alert and add any response options from one page without 60 seconds.
Combinations
To keep critical communication smooth and efficient when a crisis occurs, OnSolve also announced platform integrations with market-leading SaaS providers that customers commonly use. Integrations with ServiceNow, Envoy, Azure AD and Kisi ensure contact information stays updated and accurate and critical messages are received by the right individuals, whether they’re in the office or away.
To learn more about these capabilities, please visit www.onsolve.com or visit OnSolve at booth No. 1861 during GSX 2022.