Orchestrate ServiceNow modify SAP Production Deployment requests and approvals using ReleaseOwl

SAP DevOps With ServiceNow and ReleaseOwl

Create ServiceNow modification requests and start your production deployment of SAP applications with approvals using ReleaseOwl DevOps orchestration

Deeper integration of ServiceNow with ReleaseOwl will enable structured modification and release management for SAP applications “

– Niranjan Gattupalli, Founder and CEO of ReleaseOwl

PLEASANTON, CALIFORNIA, USA, Jan. 29, 2022 /EINpresswire.com/ – ServiceNow has emerged as a cloud software leader in the IT Service Management Tools space and has seen increased use of the ITSM platform by most of the world’s largest companies .

While the ServiceNow ITSM platform is of great help to IT teams in tracking the life cycle of a change, the actual implementation of the change can be done most effectively using ReleaseOwl, a native DevOps platform for SAP applications ( ECC, S4HANA, SAP BTP, SAP CPI and many more ..).

ReleaseOwl has rich integration with ServiceNow (SNOW) and can fit seamlessly into the modification and release management skills of your SAP applications.

Here are the high -level capabilities of ReleaseOwl – SNOW Integration for SAP DevOps:

a. Get ServiceNow user incidents/stories with ReleaseOwl.
b. Tag user stories in Transports / GIT Commits.
c. Setup the CI/CD pipeline and promote changes in multiple release environments.
d. Update tickets back to ServiceNow with promotions status (bi-directional sync)
e. Create a change request as a pre-deployment step (prior to production deployment)
f. Wait for a response from ServiceNow and if the change request is approved, production deployment will begin.

More details on ReleaseOwl- SNOW Integration can be found here

How does this benefit SAP customers who use ServiceNow for change management?

As of today, change management and performance management for SAP customers using ServiceNow are maintained as separate broken workflows.

Making change request, CAB approval, compliance and documentation management is done using ServiceNow while transportation management is done in Solman or STMS.

This requires some manual updating of coordination between both teams to ensure compliance and auditing requirements are met.

With ReleaseOwl Release Pipelines, SAP customers can setup an orchestrated release and change management by making the SNOW change request and approvals brought to the pipeline itself (Image attached)

If you are an SAP customer and use ServiceNow for your change management or plan to integrate ServiceNow into your SAP toolchain, you can set up a demo using ReleaseOwl by writing to [email protected].

More Information about Releaseowl can be found in the Blog Section of the Website

Product offering-ReleaseOwl, DevOps for SAP is available for purchase in the SAP Store, the digital marketplace for SAP partner offerings.

In the SAP Store, businesses can discover approximately 1,500 innovative partner solutions that integrate and expand SAP solutions. There, customers can find the SAP-validated partner app they need to grow their business. Find, test, purchase, manage and deploy SAP partner solutions digitally at www.store.sap.com.

ReleaseOwl is a partner in the SAP PartnerEdge program. As such, it empowers it to develop, market, and sell software applications over the SAP Cloud Platform, the market-leading platform-as-a-service offering from SAP. The SAP PartnerEdge program provides enabling tools, benefits, and support to facilitate high -quality, disruptive applications focused on specific business needs – quickly and economically. The program includes access to all relevant SAP technologies in one simple framework under one global contract.

About ReleaseOwl,
ReleaseOwl is a SaaS-based enterprise software delivery company with a mission to help companies accelerate their adoption of SAP, release faster with lower risk and generate higher reliability using its rich DevOps suite designed and built natively for SAP.

For more information, just press:

Sales: [email protected]
Phone (USA): +1-757-919-1018
Website: www.releaseowl.com

Niranjan Gattupalli
ReleaseOwl Private Limited
+1 757-919-1018
email us here
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