Qlue caught the attention of ServiceNow

A few days after the annual event gathered customers and partners in the United States, ServiceNow announced the acquisition of BuildOnMe-Qlue and a strategic investment-aimed at using IT, HR, Consumer, service and security. By acquiring Qlue, publishers can use artificial intelligence technology in daily support service conversations. ServiceNow intends to enhance the capabilities of its intelligent automation engine solution on the Now platform. Financial terms of the transaction were not disclosed. Dave Wright, Chief Strategy Officer of ServiceNow, said: “ServiceNow’s strategy is to build, buy and collaborate to accelerate the customer’s journey to intelligent automation.”

If the amount of investment in BuildOnMe has not been specified-BuildOnMe is an application that already provides a startup application compatible with the Now platform, then this Virginia-based company will allow ServiceNow to provide many common features of automated service chatbots to its customers task. Thomas Moewe, CEO of BuildOnMe, said: “Enterprises without some form of intelligent automation are already behind schedule.” “Funds from ServiceNow Ventures will help accelerate our development in order to make more informed decisions and improve business performance. productive forces.”